Customer Testimonials

Convenient and fast shuttle service to and from the MSP airport.

Easy to find, quick drop off and pick up, friendly drivers.

Availability

The shuttle picked us up right at our car and it was close to the airport. The drivers were so nice and friendly! We liked that the lot was fenced in.

Friendly and fast service

convenient, timely, friendly
My only complaint is that you were acquired by Parking Spot after I made the reservation and things got screwed up. However, the night attendant was eventually able to sort it out and let me exit.

It was easy to book, park, and when out car battery died, the parking agents helped jumpstart our car.

on time and took us right to our car. No extra walking

Prompt service and very courteous both at check-in and checkout as were the shuttle drivers!

Preferred parking with fast pick up and first drop off is of the utmost importance for me. The limited preferred parking needs to be monitored. Many cars with no stickers are abusing this important benefit for frequent parkers. It often appears that half the car do NOT have a sticker.

Shuttle drivers are great, very timely also. Close to the airport.

Great service, great shuttle. I did accidentally book an extra day that we didn't use - 3/7 and wish I could get a refund for that.

Love how courteous your staff is. Van drivers are so good about helping with our luggage. That means a lot to us. Vans get us quickly from the lot to the terminal. Thank you.

Easy to access. Great shuttle service. Friendly people. Close to airport

Friendly quick service at a fair price

They were very prompt

As always, service was very prompt. On our way to Midway withing 10 minutes of parking the car, Shuttle was waiting at the pickup area when we arrived home. Left in less that 10 minutes after we got on the shuttle. It was 11:15 PM.

GREAT EXPERIENCE!!

GREAT SERVICE!!

Good service

This is the best option for parking when flying Southwest Airlines from Midway Airport. It is quick & easy. Access is convenient. Practically no waiting to be picked up at the parking lot or from the airport. Check in & out of lot with barcode, assistance available if needed. It is self park, has covered & open parking, price is much better than airport parking, more convenient than airport parking & we feel our vehicle is safely parked.

Generally, it’s easy in and quick pickup. When you have times that are extremely busy, I think more awareness should be paid to picking up passengers after they park much faster. We waited 10 minutes for a bus to arrive in your facility one week ago.

Appreciate the pickup and drop off at your vehicle but do miss the valet service.

Quick and Easy.
Courteous people.

easy to locate, shuttle is prompt and friendly.

Everything is excellent. We use them every year!

The drivers were all prompt, professional and curtious

Quick service to and from airport, simple instructions

Your drivers were fantastic! Very helpful with the luggage, curious and fun.

East entry and exist.

Online reservation.

Excellent price.

Little confusion with “parking spot” buying “Park n Fly” I wasn’t sure of address or which sign I would see. Not sure why I even needed to know that! After an email was answered giving me confirmation # and lot address it was ok,
Also I received a last minute email with the QR code which worked good going in and out of the lot. Of course shuttle were perfect

Great attention to service, from the valet attendant to shuttle driver we experienced above and beyond service. I would highly recommend.

convenience