Customer Testimonials

Promptness, organized and the lady behind the counter was very nice and pleasant

Fast access and easy and quick transportation

Very friendly and courteous staff. Very smooth and easy experience! This is the only way I’ll be traveling to and from the airport from now on!

One of the main reasons I utilize your parking service is safety and your staff. From the initial point of entry, to the exit, all of the employees are engaging, professional and helpful. I will continue to park at this location.

Good location, fast pick up

It’s a very fast and efficient way to get to the airport.

Convenient. Most of the time shuttles are close by. Price isn’t too bad. Easy in and out.

It is very convenient. I like that my car is not baking in the hot sun of Miami when I am traveling. The shuttle drops me at the door next to the ticket counter or Priority Security line. With the app, I can reserve and earn rewards. When I return, my car is already there for me when I get out of the shuttle. They even have a bottle of cold water to offer me.

That they bring my car to the van drop off site

The service is easy and convenient. It's easier than navigating the on site airport parking.

I love the valet parking option. the attendants are always helpful with my luggage, and take great care of my car. I appreciate the ease of not having to remember where I parked. :)

Best service we've had in a couple years. Quick pick up both ways. Glad to see things are getting back to normal.

Professional, courteous, ease of scheduling, employees are personable and helpful.

Un servicio rápido y amable

I’m a platinum member and enjoy parking at pnf. The drivers are mostly courteous and helpful. However, the driver who picked up last Sunday was fine initially but wasn’t helpful dropping us. He stopped at the right spot where the car was and said Lexus. We got up thinking we have to get out but then started moving further and was mad we got up. Didn’t ask us to sit and reverse. We got out and walked to where the car was.
It’s ok but since you asked and this was the only time it happened to me and my wife.
Generally the drivers and staff have been very good.

Service here is always fantastic, no matter how busy they get.

Convenient and helpful

Very easy in and out, no wait time for pick up

You guys have significantly improved your service. For the last couple of years there would not be a PNF truck waiting when I returned to Atlanta. I would wait for over 15-20 minutes (a few times even more). Now you guys have trucks waiting. This past weekend there were 2 waiting. This makes a huge difference to someone trying to get home on a Sunday night! Thank you for increasing your service.

How fast and convenient it is

The convenience of knowing your car is safe and sound.

Easy process from scanning code to enter lot, bus pick up immediately at the car, and quick ride to the airport! Return trip easy to contact, be picked up and arrive back at car!

Friendly drivers easy pickup and drop off

Ease of access, prompt and courteous service, easy to use app.

Ease, friendly drivers, car wash

Like clockwork! Very pleased!

The gate and shuttle staff were very helpful in recommending the proper area to park. Easy online reservations. Easy scan process when leaving.

Friendly drivers. They dropped us off at the airport and picked us up. Multiple shuttles were there when we arrived.

1. Ease of use.
2. Friendly drivers!!
3. The one problem that I had: on return I did not know what terminal to be at for pickup. I had the card with my car parking spot but it did not say what terminal. The card did have a number for after hours, so I called it and was told the terminal. The card should say where to go for pick up because when we travel have so many things to figure out, one less thing would be greatly appreciated.

Quick pick up from the airport