Customer Testimonials

Convenient and nice staff

People are helpful and friendly. Easy online reservation process. Easy check in at site. Short wait for shuttle to airport.

Your employees are professional and go out of their way to help customers.

Quick and easy

What extraordinary service and will highly recommend you! Was not expecting to be dropped off right at where our car was parked when we flew back into Chicago. Will definitely use you again.

Price, convenient, friendly drivers, efficient, frequency of buses!!

It is very convenient to book online, scan in and out.
Staff are friendly and prompt on pickup.

Friendly, quick and efficient.

Everything

Ease and the app

Close to home and DFW Airport, so very convenient. Option for covered parking. Pre-Covid, frequent vans to and from airport. Post-Covid, service is more spotty but improving. Ordinarily very friendly and helpful drivers. (Our last pickup at airport on 09/29/22 driver did not help with our bags either boarding van or unboarding. Very disappointed and surprised.)

Friendly timely and always helpful !

Very convenient and timely service. Overall good service and pleasant staff. Loved that my car was warmed and ready to go.

Excellent way to park and get to my Midway flight.

Very convenient, secure, little wait time in lot or at airport and affordable.

Convenient, secure, great shuttle drivers and service.

Very convenient parking when flying from Chicago Midway. Easy to book in advance.

Very convenient and quick! I absolutely love the app where I can schedule everything before I arrive and also load my coupons in advance. The drivers are courteous and respectful of your time and property. All It takes is one quick scan when leaving out of the lot!! The only thing I may suggest is being able to save your lot number on the app in case you lose the physical card while away for an extended amount of time. But still I approve highly of the service!

I'm giving you the benefit of the doubt on my last experience.

I got rushed getting on the van even though I was not in a rush. For that reason, the the clerk said she would complete the form to clean the interior of my car, "I just had to sign it." Unfortunately, the wrong return date was was written on the form stating I was coming back on Sunday, not Friday. For that reason the car didn't get cleaned.

I was holding off getting the car cleaned because I new I was going on this trip, and to do it then would make things much easier for me. I was disappointing to come back from my trip expecting a clean car, and it was not done. Now I need to make different plan that will be much more inconvenient.:/

I've been using your parking service for many years, due to you being on the northern side of the airport, and me living in Western Mass. The service has always been great. Last time, I got in my car irritated. Name removed

Received my car and transported to the airport very efficiently. On my way home pick up was prompt and car was waiting out front with the engine running. Will definitely use your services again and recommend them

Easy to get to, no issues parking, shuttles have minimal wait times. Very convenient.

We arrived at 3:45 am for our flight on 10/22. Our driver was wonderful--very helpful, friendly, and personable. When we returned at 11:30 pm on 10/29, we quickly were picked up by another wonderful driver who was just as great as the last one. These ladies are truly an asset to your company.

Service is great

Convenient and reasonable

very kind shuttle drivers.

Smooth process from drop off to pick up.

prompt shuttle service, clean shuttle, short ride to/from airport, 24/7 service

Convenience and price.

Always on time.

Nicole has been outstanding in taking care of my stay at Park and Fly. She goes above and beyond to make the reservation process easy and efficent.