- Phone: 1.800.325.4863
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Customer Testimonials
As I continue to use PnF, it is becoming more efficient due to the app. However, at my last trip, the app did not allow me to download "Add to Wallet" due to error on my iPhone. It said "Unable to Add to Wallet - An error occurred while attempting to add the pass to your Wallet app". GV 11/14/22
Friendly pick-up person who made sure my car was ready when I arrived. The person at the gate efficiently got me on my way.
Easy pick up and drop off - door to door.
Picked up and returned to car.
Prompt, efficient service.Comfortable waiting area. Fast shuttle service. Polite and professional staff.
I like the secure lot and the fact it is very easy to reserve and book a spot online. Once in the lot or at the airport service is always very prompt.
The drivers are wonderful! They greeted, assisted and advised us. This was our first time parking here, and we were very pleased. Thank you for being an amazing parking option in close proximity to the airport. :)
Fast Friendly Service! We were greeted with a smile at the gate and directed where to park. A shuttle driver arrived within a few minutes and loaded our bags for us into the shuttle. Upon our return we only waited a few minutes and a driver was right there to take us to our car. We will be using this parking lot every time we fly from Midway from here on out!!
convenient
Everything was so smooth- pick ups were quick and very friendly drivers. I highly recommend!!!
Helping with my luggage. Fast service
Reliable pickups. Easy to reserve
The ease of making reservations and parking, was a great experience
Convenience
Driver and service absolutely fantastic!
Ez-exit stations we not working properly and the employee on duty at the cashier station was not eager to assist.
I’m a repeat customer. It’s easy and convenient.
Easy online booking
Easy entrance and exit.
Friendly and very helpful drivers
Drivers are helpful and kind. It's easy to reserve online and get parked. Drivers always arrive quickly or are already there.
The efficiency of the entire process from drop off to pickup. I was met at the front gate and given a location to park and soon there after the shuttle was there to pick me up and transport me to the airport. Upon my return, I didn’t have to wait long for the shuttle to pick me up and delivered me back to my vehicle. No hassle and no stress in and out no problem.
Price and quick pick up/drop off at airport
Very fast and professional drop off and pick up. Very nice indoor garage, clean restroom.
You are fast picking up people at the lot. However it takes quite awhile to get a ride from the airport back to the lot.
Easy to park, fast pick up, helpful drivers
Fabulous service! I appreciate the options of car service while traveling. The convenience is worth every penny.
Everyone was helpful and kind
Quick and easy, however after long flight home and jet lagged it was not clear where to go to catch the van back to my car. Other that that everything else was great!
The employees were all so helpful and friendly.
The pick up both to and from the airport was quick and easy.

I appreciate that there is was not a long wait after parking my car at Park and Fly. There wasn’t a long wait to be taken back to my car once I returned from my trip.
It was nice to be picked up at the parking space where I parked my vehicle. The driver also assisted with loading my luggage into the shuttle bus and assisted when I returned back to my car.
Great service!!