Park 'N Fly
2060 Mount Paran Road, NW, Suite 207, Paran Place
Atlanta
GA 30327
United States

Customer Testimonials

Report a concern   January 23, 2023 — Rated 10 out of 10 by Mike Kolb Park 'N Fly Dallas
What do you like about our services?

Easy On And Off right at the Door !
Report a concern   January 23, 2023 — Rated 9 out of 10 by Fabio Ramos Park 'N Fly Miami
What do you like about our services?

The pick in the airport

Report a concern   January 23, 2023 — Rated 9 out of 10 by J.F. Park 'N Fly Minneapolis
What do you like about our services?

Drivers are nice/helpful. Door to door service is good.

Areas for improvement:
app needs work (especially the come get me part)
delay to be picked up is high (10-15 mins sometimes - especially in the garage)
garage space has been very limited recently.

Report a concern   January 23, 2023 — Rated 10 out of 10 by S.B. Park 'N Fly Chicago
What do you like about our services?

Easy scheduling, friendly drivers, minimal to no wait time on departure and arrival.

Report a concern   January 23, 2023 — Rated 10 out of 10 by T.M. Park 'N Fly Oakland
What do you like about our services?

Easy in. Easy out.
They always supply us with a bottle of water upon departure.
Report a concern   January 23, 2023 — Rated 10 out of 10 by C.W. Park 'N Fly Chicago
What do you like about our services?

This was our first time using this and we were impressed on how fast and easy it was to use .
The amount of time we waited to get a ride was very minimal. Will definitely use again!
Report a concern   January 23, 2023 — Rated 10 out of 10 by P.H. Park 'N Fly Philadelphia
What do you like about our services?

Friendliness, promptness, helpfulness of staff + ease of process, payment, airport pickup, etc.

Report a concern   January 23, 2023 — Rated 9 out of 10 by E.T. Park 'N Fly Minneapolis
What do you like about our services?

Usually quick pickup.
Report a concern   January 23, 2023 — Rated 10 out of 10 by D.R. Park 'N Fly Atlanta (Conley Street)
What do you like about our services?

I like the app to sign in/sign out with the qr code. The personnel were nice.
Report a concern   January 23, 2023 — Rated 10 out of 10 by A.H. Park 'N Fly Minneapolis
What do you like about our services?

Very good place to park. Close to airport! Friedly people!
Report a concern   January 23, 2023 — Rated 10 out of 10 by C.J. Park 'N Fly Atlanta (Conley Street)
What do you like about our services?

Quick pick up and drop off, easy location and free car wash!
Report a concern   January 23, 2023 — Rated 9 out of 10 by Kent Cunningham Park 'N Fly Dallas
What do you like about our services?

Parking was convenient, the lot was well lit, and the shuttle was prompt
Report a concern   January 23, 2023 — Rated 10 out of 10 by Erik Melin Park 'N Fly Cleveland
What do you like about our services?

Great shuttle drivers and organization at the Cleveland location

Report a concern   January 23, 2023 — Rated 10 out of 10 by F.B. Park 'N Fly Atlanta (Conley Street)
What do you like about our services?

Ease of access and experience.
Report a concern   January 23, 2023 — Rated 10 out of 10 by C.G. Park 'N Fly Oakland
What do you like about our services?

Quick and easy.
Report a concern   January 23, 2023 — Rated 9 out of 10 by J.E. Park 'N Fly Denver
What do you like about our services?

The use to provide the status of the buses, I would like to see that again.
Report a concern   January 23, 2023 — Rated 10 out of 10 by J.C. Park 'N Fly Hartford
What do you like about our services?

Prompt, courteous driver. (Richard Abbott)
Report a concern   January 23, 2023 — Rated 10 out of 10 by T.T. Park 'N Fly Denver
What do you like about our services?

Excellent customer service, friendly and helpful people, and frequent shuttles
Report a concern   January 23, 2023 — Rated 10 out of 10 by E.S. Park 'N Fly Minneapolis
What do you like about our services?

Pick up and drop off at Vehicle was very Convenient. Short wait time was also appreciated.

Report a concern   January 23, 2023 — Rated 9 out of 10 by T.H. Park 'N Fly Denver
What do you like about our services?

We appreciate the frequency of pick up and transport and the kindness of the drivers.
Report a concern   January 23, 2023 — Rated 10 out of 10 by T.C. Park 'N Fly Plus Atlanta (2525 Camp Creek Pkwy)
What do you like about our services?

very efficient drop off and easy to use you upon arrival
Report a concern   January 23, 2023 — Rated 10 out of 10 by M.V. Park 'N Fly Atlanta (Conley Street)
What do you like about our services?

Such a friendly driver (we got in about 1:00 AM)
Report a concern   January 23, 2023 — Rated 10 out of 10 by Michael Chappell Park 'N Fly Dallas
What do you like about our services?

Early morning and van ready as soon as we parked. Pick up at airport was prompt.
Report a concern   January 23, 2023 — Rated 9 out of 10 by N.B. Park 'N Fly Minneapolis
What do you like about our services?

The woman in the check-out booth was friendly and helpful.

The shuttle driver was courteous and helpful.
Report a concern   January 23, 2023 — Rated 10 out of 10 by T.M. Park 'N Fly Atlanta (Conley Street)
What do you like about our services?

Courteous and professional. Thank you.
Report a concern   January 23, 2023 — Rated 10 out of 10 by D.K. Park 'N Fly Cleveland
What do you like about our services?

Fast and Friendly
Report a concern   January 23, 2023 — Rated 10 out of 10 by L.J.B. Park 'N Fly Chicago
What do you like about our services?

I had trouble checking in - but it was all me. I thought I had booked but couldn’t find. Lady at gate was very helpful in telling me next steps. I couldn’t get code to scan and gate last was again very helpful. The bus service was very quick in both directions.

Report a concern   January 23, 2023 — Rated 10 out of 10 by J.B. Park 'N Fly Minneapolis
What do you like about our services?

Sometimes wait at Terminal 2 can be longer than Terminal 1 but on Saturday they had a continual loop at Terminal 2 around the time many flights were coming in. Though I submitted a request to be picked up, I would not have had to with the way the shuttles were going on Saturday. Appreciated the help with the extra luggage I had this trip. Great service as always.

Report a concern   January 23, 2023 — Rated 10 out of 10 by D.W. Park 'N Fly Hartford
What do you like about our services?

Swift, courteous service. Online reservation is easy and fast.
Report a concern   January 23, 2023 — Rated 9 out of 10 by B.G. Park 'N Fly Plus Atlanta (2525 Camp Creek Pkwy)
What do you like about our services?

Good Morning

I like that you have covered. I like that you offer additional services. What I am concerned about continues to be your tech. About 40% of the time the self checkout system has some sort of issue. This last week it had to be rebooted, the week before the physical credit card machine was out of alignment in the check out unit and could not be used.

It has been one thing after another. 90% of the team is helpful, happy and just as frustrated as I am. 10% are gruff and hope that we all just get ourselves out of their space.


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