Customer Testimonials

I struggle at gate, and they came out and helped me, was very nice. I believe it was Amber

Easy to park and shuttles

The shuttles were running frequently so that I never had to wait. The drivers were courteous and prompt. Prices are awesome

The kyle that picked us up was amazing

Friendly staff, close ro airport, clean vehicles

Prompt service both going to airport and picking up from airport. Efficient staff.

Fast pickup, friendly drivers, free car wash.

For the most part, everything was great. It would have been better to be picked up sooner from the airport. We waited a quite a while.

I know I got in late Sat night, but there was no one to help me get my luggage in the car. It was a struggle, but I was able to do it. It would have been nice to have had the help.

Quick and efficient

Friendly staff.

The reservation worked smoothly with no issues drivers were friendly.

Consistently good.

Professionalism

Always good service. On time to take you to airport and pick up. Drivers are nice and courteous. Will always use park and ride

Very fast and convenient.

Friendly staff. Always on time

The drivers are friendly, helpful, and safety conscious. I appreciate the App that works so well to communicate with PNF from the airport, the speed and accuracy of getting where I want to be when I want to be there, the safety for my car, and the ability to reserve and pay online.

The one thing about the App that always seems to give us trouble is checking in and out of the parking lot at Minneapolis. Do we need to get a parking "ticket" or not when we check in? Will the kiosk scan our iPhone QR code on the App and let us in without getting a ticket? This last time, we had trouble getting in and getting out. Your people in the office were very helpful when we used the call button on the exit kiosk. However, this took extra time and steps that should have been so simple.

Thank you for your help on this fly in the ointment of an otherwise flawless service.
Email address removed

Drop and pick up flawless...

Courteous, reliable drivers. We park at Park N Fly every time

Very reliable service. Courteous drivers. Easy to book. Quick pickup at the airport..

Well lit and secure parking lot. Shuttles are readily available.

Cost and Ease of airport access.

Quick and easy to reserve online. Easy parking with quick pick up and transfer to airport. Carbide delivery on return

Lucky to have a vehicle available at airport when we landed. Unfortunately when we arrived at the parking garage at beginning of our trip, we had to walk to find a vehicle/van as someone didn't mention to the driver that we had arrived in covered parking. Driver was apologetic and we always plan for arrival with extra minutes to spare in case this happens.

It’s convenient and easy to come in and the drivers are always nice!

Availability of covered parking and prompt shuttle pick up and drop off

Excellent service and everyone is so nice and professional.

Everything went well. Shuttles were waiting for us going and coming back

Great customer service