- Phone: 1.800.325.4863
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Customer Testimonials
Fly 2-3 x per year, and often times we are helped by the same man who we look forward to seeing as he is so helpful ..Professional, and anticipates the “help” we need without a question .Just by observation.My husband is handicapped, and often
we are treated like it’s a burden ..”DAN” ( unaware of last name ) is direct ,to the point in his help and direction ..We keep coming back as we feel we are in good hands, with folks like “Dan”!!!
Normand and Name removed
Very convenient easy pick me up as soon as I park my car five minute wait upon coming home for the return trip will definitely use it in the future. Very affordable.
Delivery and pick to your parking spot
Reliable
Professional
Efficient
Tanya the driver was awesome! Very friendly and helpful, and went out of her way for customer service. Was clear that she loves her job. Park N Fly Cleveland needs more Tanya’s!
Drivers
Fast service with buses constantly available even late at night. Short wait time is extremely important. Friendly staff too!
Prompt, professional, friendly, safe driving, safety
Easy location, employees are friendly
Quick pick up
prompt service, clean busses, friendly and helpful drivers.
one note: customers do need to be reminded that pick up on return is on the lower level, not the same level as baggage claim.
Staff was helpful! Felt comfortable leaving my vehicle in the gated lot. Shuttle service came over to pick us up at our vehicle as we were unloading. Our flight was very early, 6:30 am and with the location of the lot being so close we had no problem being at the airport in a timely manner.
Easy to park. Great service picking me up at my truck and helping me with my luggage. Friendly drivers.
I like the location and the friendly & helpful shuttle drivers. Have been parking here since 1991.
One suggestion—- the receipts when you reserve in advance are awkward for expense reports. Would be helpful to have a receipt that says time in, time out, & amount paid.
we had an enjoyable ride from Bradley Airport with a woman named Anna.
five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Easy reservation using the app. Check in and finding parking spot fast. Pick up at parking spot and pick up at airport super speedy. Simply good!
Easy, inexpensive, friendly
Very thoughtful from start to finish - good info from the gate (where to park), shuttle waiting right at parking and pick-up smooth from airport.
Convenient, awesome service
Everything was very smooth
Very convenient service, very dependable
Upon arrival to parking garage we were greeted immediately. Helped with our luggage. On arrival on the return flight, the shuttle was there in about 10 minutes. We were assisted with our luggage on the shuttle. Getting off the shuttle our car was waiting and the luggage placed in the car. Thank you.
Efficiency
David Brown was very nice and courteous throughout ride
Prompt, polite and helpful service of drivers and cashiers. Convenience to airport.
Would like to see more discounted rates on website.
Friendly crew, shuttle is always prompt at pick up
Most of the time pickup and dropoff is quick and easy.

Quick pick up from the airport and friendly drivers.