Customer Testimonials

I like that I’m able to park my car myself and the shuttle service is very fast, reliable, and convenient.

Convienence!

The drivers are always so nice and friendly!

Bus driver picks you up very close to your car and drops you off in the same location. Bus is normally there within a few minutes and you are on the way to the airport.

Having heard war stories of short term parking at other airports (e.g. LAX) I was skeptical, but this worked fine. For the price of an uber to and from MDW, my car was in a covered coverage, and I found it safely where I left it. The shuttle arrived in a timely fasion, and the drivers were courteous and confident.

The customer service was great. Car was take care of.

Very convenient and the friendliness of the drivers

The promptness of your service. The safety and assurance provided by your employees.

very friendly staff.
Convenient drop off, and I love valet pick up after a long travel day

easy to find location, and quick pick up at airport

Fast shuttle service
Price lower than others in area
Safe fenced l secure lot
Friendly staff

Really appreciate the drivers who were so helpful with bags, one even got to my trunk before me and loaded the bags in - when traveling with a child that is so appreciated. Gate agents were also nice but was not sure why I could not pull into the closer gate with the agent in it as it makes it easier to talk and get directions. All and all you made it easy and seamless, again.

Friendly speedy service. Drivers were knowledgeable and helpful.

Ease of booking, quick pickup, and quick return to vehicle.

Has been a very positive experience with pick up and drop off at our vehicle. Able to get assistance on where parking is available and directed per type of vehicle (Truck).

Close to airport, almost instant pickup after parking your car

Rinh was very courteous and professional

The online ticketing and discount was so simple and easy to use. I'm always worried about getting to the gate and something not going right BUT we pulled up to the gate, scanned the QR code and went right on thru NO PROBLEMS. The shuttle picking us up and dropping us off was EXCELLENT SERVICE! The drivers were very courteous & friendly and would not let us move our bags on or off the bus...AWESOME!!! When we returned from our trip and arrived at the shuttle pick up, the shuttle pulled right up. This was my first time using PNF but I'm so glad I did and will use them for all domestic flights from here on out...I hope they expand their service to international sooner than later.

It's simple and straightforward. Staff is competent. Left my rear window open by mistake. It started to rain. Staff noticed and put plastic over my window. Excellent!!

They are amazing. They are right there to take and pick you up. When you valet you get to your warm car. They are also so friendly.

Quick pickup and drop off! Overall great experience

quick, efficient, and courteous

Very easy to book and pay in advance online. Easy to find, park, and shuttle was ready to pick us up immediately. Very convenient.

Everything, we’ll managed and organized.
Also bilingual

It’s organized in a manner that the shuttle bus is nearby when you park your car and you’re fairly close to the airport and it doesn’t take long to get there.
I also appreciate the specials you occasionally run.

The service is fantastic. The employees are friendly and helpful.

Everything, although I haven’t taken advantage of the car wash because of time restraints, it is nice that it is offered.

This trip was awesome in customer service. The previous one wasn’t. All
Due to shuttle pick up’s at your lot and airport. If you made improvements, you did well.

They work.

Friendly helpful staff!