Customer Testimonials

Easy to use app, parking is a breeze and drivers are great!

Online

Easy to book. Fairly pricey; if you look for a coupon…….it ends up being even more expensive…..go figure?!
Shuttles come-and-go regularly and frequently.
Car was ready and waiting upon return.
Friendly, helpful staff.
Close to the airport.

We finally got with the program and reserved and prepaid our spot. A much easier process!
The drivers are always nice and sometimes helpful with the luggage - and the lady at the gate was super nice and even gave me a water bottle on my way out!! Wow!

Prompt service. Having the van come to where I parked. Not having to wait long for the van to pick me up at airport. Great service.

Your pricing is great. Shuttle service wonderful. Plenty of parking spots.

Friendly people

Everything. Very prompt and courteous

We love using Park N Fly! We always have the best service and never have to wait long going or coming from the airport. The drivers are kind and some are very funny. Thank you for being awesome!

The availability and that all the staff is kindly

Always a great experience. Very efficient. Friendly staff. Thank you Kelly M, Fawn and Last name removed F. BDL airport.

Very organized. Not having to walk really far to get to the future and back to my vehicle. People are friendly. Online booking that works. Frequent discount offers. Having the option on of covered vs non-covered.

prompt pickup for both the lot and the airport

Very easy, no stress, safe parking for my car while on vacation! If/when I fly out of Bradley again, I will definitely use Park N Fly!!
Thanks!
First name removed

It was prompt, friendly, and swift.

Fast shuttle response. Polite drivers. Reasonable prices

The best idea to worry-free travel to the airport for half the price of paying uber!
The only little detail I'd say they need to work on is in their website, once you submit the payment, the confirmation receipt keeps showing in green, at the same time that the screen displays an error message, it can get confused and you need to go and check your email for a confirmation receipt... that's it.
The shuttle and gate staff is exceptional, all they do is make feel you relaxed and cared for!

I always use Park DIA, Park N Fly. and I have never had any issues. This last time that I flew I was very upset to find I left my car lights on and my battery was completely dead. I flagged down a shuttle driver and he used his radio to contact dispatch and they sent someone right over to help me with a jump. This guy was a supervisor or manager I am not sure his name was Lee and I was very VERY thankful for his time. when the jump didn't initially work he came right back and tried again, spent a good amount of time trying to help me and talking me threw the issue which really helped me feel calm and safe and he reassured me I was ok to hang around and wait for AAA since the jump wasn't working. I felt very supported in a crap situation. So thank you! I ended up just needing to let my battery charge up on its own and just wait around a while and I was able to drive home without AAA. I appreciate your staff and the cleanliness of your parking garage & lot. Thank you all for your hard work and all you do. I will always choose Park DIA long as you all keep up the good work and don't get too crazy with prices! LOL =)

We like that there has never been any mistakes. We like the manner of your drivers...very kind and helpful. We like that the buses are promt.

The attendants are very courteous and professional and the parking area is clean, well lit, and secure. The free car wash is a nice touch also.

Ease of getting to and from airport. Very nice shuttles drivers, and and thank for they're helpfulness!!!!

Great service!

I could not find my ticket and it was late.

Person at gate was very patience with me!

Lynn Poplstein

It’s all pretty simple to use, you offer discounts, your staff is pleasant & shuttle runs often.

Staff is always very friendly. Picks you up right away and assists with luggage.

The booking process was very easy. The facility was clean and the process of checking the car in and out was seamless. The shuttle driver was friendly and courteous. We will definitely be using Park N Fly again on our Miami based trips. Thanks for the great service.

Shuttle bus services were great - very convenient.

The last few times we have used you, everything has been very easy. The transportation has been right there to pick us up, with minimal wait times. Some drivers are better than others, but for the most part they all seem to do their job.

Drivers were backed up and very apologetic!

Easy access. Prompt pick up. Don’t like add on fees such as “access fee”, “fuel surcharge “, and others.

Friendly and helpful, courteous drivers
Reasonable fees