Customer Testimonials

Friendly staff, easy pick up and drop off

Easy to use and security is great

The drivers helped with luggage and were on time to pick up at the airport

Price,ease of finding parking spot, bus waiting at pickup

Close to airport. Always clean appearance. Good transport regularly. Cost reasonable

Easily Accessible and large parking spaces. I’m often met with a driver as soon as I enter to help me find a space and I’m able to head to the airport immediately. Friendliest staff!!

Prompt pick up and so friendly

Very efficient drop off and pick up...price has gone up too much lately though

Feeling of complete protection for my vehicle while I am traveling and I have the keys with me. Also the timeliness of getting me to and from my boarding gate and back to my vehicle.

precooking, simple pick up and drop off

easy in, easy to airport, easy out
safe

Convenient

Effortless

24 hr service, helpful staff

The staff is incredible. The buses are on time and frequent. My car is ready when I arrive at the station. Been using ParkNFly for years!

Convenient; fast

Very fast service. Shuttle always there immediately upon arrival to the lot.

Consistent service ! Quick service to and from airport

It's easy to make a reservation online. The team at the airport was efficient, polite, and helpful. The email link to the QR code for checking out was really helpful. Minor point but I sent t text from the airport to be picked up, which ended in "thanks." I got a generic response saying "you're welcome" without ever acknowledging that I was going to be picked up. I waited longer than several other people at the same spot, as vans from other parking places showed up.

Staff very helpful and friendly. Convenient valet

I always use park and fly whenever I go to the Cleveland airport . very convenient to get there and back to my vehicle. The only problem I have ever had is when I have a reservation I cant get my code to scan. The staff is always very helpful and come out to give me assistance. I will always use your service as long as it is available.

Everything. Easy access. Customer service was excellent.

It was fast and convenient.

Very short wait times. We were picked up immediately when we parked. We only waited 5 minutes for pickup at the airport.

The only reason that I didn’t rate 10 is because I didn’t receive credit for a 1 day early return due to a flight change.

Fast and reliable

It wasn't clear that there are two different park n fly. One has red and the other does not

Typically fast, friendly and prompt service.

Very convenient and efficient services.

Dependable. I never wait long for anything. Easy to book online. I can cancel a reservation. Only once have I had a rude, unhelpful driver. Overall great service. I expected a drop in quality when Executive Valet was bought, but so far everything has been great.

Convenience and great staff!