Customer Testimonials

Quick and easy

Drivers

Generally prompt.

Staff was very friendly and most of all we did not have to wait around for the shuttle during pickup or departure.

Efficiency, cleanliness of busses, drivers seem dressed nice and I feel safe.

Quick pickup. Great app.

On time all the time. You do what you say you are going to do efficiently.

You people have it right

Very timely. We leave almost immediately from the lot and the van arrives at the airport very quickly for valet pickup

Loved the service, the security, the set up and our driver was an exceptional gentleman on both occassions. Only issue was at 3 am (flight delay pickup) The directions to the pick up location are not sufficiently marked at the airport for first timers and I didn't ready the claim ticket as it was in my pocket. As a result we followed a different traveler to the South Side of the airport where she was beng picked up, when in fact we needed to be on the north side. Improved signage or automated text messages with directs would be really nice especially if they were triggered by location arrival automated text. At exit of the parking lot at 3 am the gate scanners didn't work and we had to get attendant to manually check up through. Things can happen but overall it was awesome.

This trip, the vans were running quickly. I was picked up quickly, and when I landed, I missed a bus, (saw it driving off) and less than 1 minute later, another van pulled up. Thank you!

Thanks again! We travelled on the busiest weekend of the year and you were still right there picking us up at our car with NO wait at all. We just missed the bus on the way home, but the next one was practically right behind the one we missed so the wait was minimal. You're the BEST!

Very convenient. Pick up is quick. Check in and out is very easy. Helpful with luggage on and off bus. And last but not least Very Friendly

Convenience. Reasonable price. Fast service with delivery to airport.

Polite and friendly

Good service.Thanks to be served by your staff

Todo fue exelente!

Convenient location, friendly drivers, always quick with shuttle service

I have been a member for many years. I continue to appreciate the ease of getting in and out of the parking lot. The speed of getting to the airport. I most appreciate the quickness of getting back to the parking lot from the airport after a long day.

Very convenient and affordable

I love everything about this place. The employees are great and the kindness people you will ever meet. Thanks for the best experience ever!!

Timely shuttles, secure parking lot, easy check in and out, car wash

Tins and driver Dave were so helpful and kind!

Easy and convenient to use.

Ease of use

Great staff, speedy pick ups!

I have used Park n Fly many times and every single time without fail it is a great experience. I love that no matter what time I arrive at the lot there is a bus waiting to pick me up within minutes. When I arrive at the airport on my way home I know that Park n Fly will be there to pick me up quickly and professionally. Traveling is stressful and draining, Park n Fly makes parking a breeze and takes the added stress out of the equation for me.

How quickly I got back to my car

The service is fast and friendly.
I do wish that the Oakland lot had more signs to show how to drive through the lot to/from the back rows.

Fast and easy to get to

Easy to pay online. Clear instructions on where to park.