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Customer Testimonials
The actual process is very relaxed and easy.
Is closer to the airport, easy access , car wash now included and more importantly the people that work at this site made the difference.
Easy to access and workers were really pleasant and helpful.
Quick and efficient
It is always easy to get in and out of the lot, and reserving online is fast and convenient. The shuttle buses are always right there waiting for you when you get out of your car, and I have never had to wait more than a minute out of the door at the airport for the next shuttle to take me back to my car. The drivers are so friendly and always wait to make sure your car starts before they go on to the next car. I don't park anywhere else when I come to Midway.
Simplicity and consistency
All of the experience with this parking service was exceptional. The attendants were truly friendly and helpful. Accessing the parking lot for Park 'N Fly and locating a parking place was easy. We will use the service again.
Price, convenience
Very efficient with the drop of and pick up.
Extremely efficient and avoids the thought of having to park at an airport where parking space is limited and having to drive around to find a parking spot.
Improvement Needed:
Bus drivers should NOT use endearment terms when referring to a female such as "Sweetie, Darling, Honey" as these are offensive and unprofessional. The bus drivers should remain professional at all times. There is one driver who uses these terms and must stop. He should refer to customers as Maam, Madam, Ms.
Other than that, I am extremely pleased with Park n Fly services.
Fast and friendly
Easy, timely and friendly.
Everyone was so nice and helpful! I didn’t have to wait for anything. Everything was handled expeditiously!
Welcoming and efficient.
Love the valet. Easy in and easy out.
The convenience and proximity to the airport. The service can be tremendously improved if they provide a list or map of empty parking spaces for customers. It took me a good 20-30 minutes of driving around the lot to find an empty spot.
Speed of pickups and drops offs. The helpful drivers that help with the luggage. The concierge services and the ability to park undercover. The pricing compared to the airport parking.
Easy to make reservations. Easy check in and check out.
Convenient parking and helpful attendants and drivers.
Easy to reach, the shuttle service is fantastic, and takes lots of stress out of flying.
The team is excellent and prompt. Tyler is personable and I appreciate his attentiveness.
I have suggested this service to many already. The valet is great value as well!
All good !!!
Very nice and friendly staff
Staff is very friendly and helpful.
No matter how busy it is at ATL airport, the drivers with Park n’ Fly have been courteous
Ease of entry and exit when using a reservation.
Everything went very smooth, pickup/drop off and the parking itself
In and out quickly and friendly employees.
Close, convenient and secure covered parking.
Fast and very good drop and pick up 👍