Customer Testimonials

Parking was easy.
Didn’t have to wait for pick up at Airport.
Exiting was easy.
App provided a discount!

I arrived at the Park n Fly at 4 am. I found it difficult to locate the signage to the Self park entry. I was politely greeted by one of the attendant's and was politely directed in the right direction. Upon entering the gate I found that the sign was small angled away from normal traffic. It would be nice to have an illuminated sign drawing attention to the gate. There were plenty of nice sized parking spaces to choose from and had no problem parking my full size pickup. Within a few minutes the shuttle bus came by an picked me up and and the driver helped me and others politely with loading our bags onto the buss. With just a short ride we were dropped off right at the doors to the airport terminal.

The night before my return trip I received a text message from Park n Fly with my gate code and instructions how to contact the shuttle for taking me back to the lot. The use of Text messaging was quick and efficient and the shuttle came right away. When I arrived at my truck I saw plastic taped over on of the rear door windows. In my rush to get to my flight that early morning I forgot to fully raise the window on that door which was noticed by one of the attendant's while I was away and they took the time and effort to seal the window with plastic and tape! What a thoughtful and above customer service act! I was so glad as well because there had been a lot of rain in the area. I will certainly use Park n Fly again!

First name removed

I reserved a spot, drove up on the day, parked, no problem. then when we returned, got on the bus and they delivered back to our spot.

Everything worked as planned.

Friendly drivers, very helpful and good at driving. The lot was easy to find and the emails were helpful. Thanks

Safe and friendly service! Always on time for pickup.

Though the parking lot was full they provided valet and was efficient in getting our car ready for us

You don't make us wait for a shuttle. It used to not be that great but you all have greatly improved.

Had a great experience!

The shuttle and the ease of booking

Friendly

Fast, convenient, and reliable

Fast, clean, polite, courteous…

Door to door,
friendly driver, app
works well

Shuttle service picked up loaded our luggage and dropped us off on time. Parking spots were nice sized and parking lots are completely paved.

Our car was secure and had no problems like we have been hearing on the news. Our driver to the airport was kind and helpful. Our driver back to our car was kind and helpful. Another wonderful experience at park dia

Wonderful employees!

Forgot my phone in the car, it died, upon check out they were so helpful.

quick friendly pick up and drop off

I don't know if my timing was just perfect, nonetheless, I did not have to wait long at all for the shuttle. The shuttle arrived promptly on both ends of my trip. Driver and booth employees are very friendly.

Convenient and professional valet, shuttle service is quick and instructions are clear about how to return and request pickup.

Friendly staff

Discounts available, ability to reserve a spot, close shuttle pick up and drop off. Quick exit, no lines.

Quick pick up from my car. Helpful staff. easy in and out.

Always a great experience

Great service? Driver was on time and friendly,

Very easy in and out and fast pickup and drop off

Convenient and easy! We did not have to wait long for the vans to pick us up at the airport to take us to our car.

Easy and prompt. Only issue would be description of where to wait for pickup from airport. Text said D1 or D40. Went to D40 which did not exist and had to walk all the way back to D1 outside in heat with luggage and children. Pickup area needs better marked. That may be an airport issue. But reservations, parking, and dropoff were flawless. Had to leave at 4:00 am so that was nice.

Easy in and out with the shuttle service. Quick service.

Location timely pick up