Customer Testimonials

Courteous staff, efficient, well lit, fast pickup…great experience!

Great place to park. Prices are good and easy to navigate. Pick up and drop off are nearly flawless..

I love Park 'N Fly. There's always a bus to pick me up when I park, and I never have to wait very long at the airport to get a ride back to mu car. I also love that I can get discount passes at Costco for my parking.

The last time I returned, my driver even put my luggage in my car for me. I always get great service from Park 'N Fly!

The texts that expedite right to the entry bar code is very helpful.
The location is easily accessible for me.

price for parking is competative.24 hour service, difficulty in identifying the different shuttle services.

Smooth and easy

From the person at the gate to the driver, they are always kind, helpful, and polite.

I love that I can pre-pay and book my reservation. The staff is incredibly friendly and helpful from the check-in to the bus drivers. Won’t go anywhere else big thumbs up.

There always seems to be a shuttle coming or going - very little waiting.

The pick up and delivery were timely and accurate.

Proximity to airport, shuttle service, cost.

The pick up/drop off was fast and easy

Timely and ease of booking and pickup

Easy to use. Buses were very easy to call. System for entry didn’t work with the phone though.

Nice professional staff!

helpful and curteous staff

Quick in and out and the friendly staff

Quick service, convenient location (I live in Amherst, MA). Friendly, helpful drivers.

Great! Took me straight to my car off the flight, the shuttle was already outside! Smooth ride will deff use again!!

paved. well lighted. frequent buses.

We were picked up promptly for our vacation trip and upon return we quickly found a return shuttle to pick up our vehicle. Our parking was prepaid. We had not scanned our receipt so we had to wait for a cashier for a while to check out.

I like that a bus is usually available for pick up to the airport. I also like that they drop you off close to your car on the return trip.
However last time, there was a very long line at the airport waiting for a bus. I had to wait for the 3rd bus to get to the parking lot. When it is backed up, you should have more buses picking up people.

Super friendly and convenient.

Conveniently located near the airport and easy to make reservations online
But when we got to the airport it was unclear how to use the provided QR code upon entry to the lot and there was not an attendant at the window to help us so we just pulled a ticket for parking unsure if we would get the rate that was when the reservation was made online
Then, when we left the parking lot, we could hardly get out because some areas were being painted, and when we can’t scan the QR code to leave, the arm would not go up so we had to change lanes to go to that window where the attendant was to get out of the parking
And still not 100% sure what was charged on our credit card for parking

So convenient and great customer support

The convenience. the wonderful employees, who go out of their way to help.

Parking is easy to find and access. Shuttle drivers are always friendly and helpful.

It's convenient

Its quick and easy.

Picked up at the car and returned to your car. Help with the bags