- Phone: 1.800.325.4863
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Customer Testimonials
Great staff and drivers.
Location and service
Our shuttle drivers were prompt. Especially appreciated Luke Carlson's friendliness and professionalism as he shuttled us from the MSP airport back to our vehicle on August 29, 2023.
Both drivers on my latest trip were fantastic. Polite, helpful and great attitudes. It hasn't always been that way,
Close to DIA, always have a shuttle available at location but also DIA, no long waits, nice drivers, good facility.
We have been using PnF for many years and it seems to me that your service has improved over the years. The assistance your employees have given and the convenience of using your services are an asset to travelers. Thank you.
Front the time we arrived the service was great . Very helpful with everything. We had the same driver to airport and back he was very nice , helpful and polite. I will definitely use this service again and recommend it to friends and family .
Last name removed Family
Every time I go it’s super fast and the attendant and the drivers are awesome. That’s why I always tip them because their customer service is amazing!
Excelente
Very convenient., we have been using you for years comfortable.
Convenient, reliable, fast - there's always a shuttle bus ready as soon as we've parked, drivers are friendly and courteous. Have used Park 'N Fly many times and have never had a bad experience, love it!
Easy access and prompt shuttles
Pick up at my car! Returned to get dropped at my car. Shuttle was waiting at Midway. Very efficient.
Great shuttle service to and from the Airport.
Good rates.
The staff was great. Full valet service. Easy drop off, easy pick up. I will absolutely use them again.
Great people! The morning before I was leaving, I called because I was concerned about Self-Park in the forecasted pouring rain. Nancy kindly and patiently walked me thru the self-park process and put my anxiety to rest. When I arrived, Vanisha was there, standing in the rain to help me swipe the code correctly and reminded me to save my print out as well as advising of the process for check-out when I returned. Both of these women treated me like I was a family member! Patrick F. was the driver on my way from the airport and was as personable and sincere as could be.
I have used Executive Valet long before they became PNF. I haven't always been treated politely in the past. I hope the new management appreciates these employees because it's virtually impossible to find actual customer service anymore, especially of this caliber!
Very convenient. Drivers are very helpful except for one and we’ve used PNF about 20-30 times. Very easy to book online.
I think you have a very good system in place for getting people from their cars to the airport and back again. I didn't worry that something would go wrong, your communications in the form of texts and emails were reassuring and had all the answers to my questions and concerns.
convenience
Help with luggage in and off
The process is very simple.
Very easy to use. Personal are all friendly and helpful.
Easy to schedule
Close to airport
Prompt shuttle, courteous drivers
Easy to preorder online; reliable availability; good customer service
Easy to get to Good service all the way around.
Convenient to book on line.
Staff always friendly.
Free car wash.
Staff is prompt when picking you up at departure in the parking lot and at the airport when returning.
That your car is ready with the air or heat on. People are so friendly.
The entire process was simplified and convenient.
Quickness

Easy, safe and convenient. Prices are great and the shuttles are always on time. All the drivers are willing to assist with luggage and bringing you right to your vehicle when self parking.