Customer Testimonials

I did not have to wait at all both at departure and arrival

Excellent service and great convenience.

Drivers helpful and polite

Both drivers we had were very friendly. We didn't have to wait at all for either pick up spots.

The driver, Kate, was outstanding. Also, when we were exiting, the person at the booth was very friendly and offered us bottled water.
I have been parking here for years for business and personal travel and will never go elsewhere.
Keep up the excellent service.

Used valet service. Everyone was very friendly and helpful- loading luggage etc. Fast and easy!

Affordable, shuttles are quick to pick up and drop off, near the airport

Friendly, helpful staff and drivers. Bus is right there immediately! Very little to no waiting.

Very convenient and inexpensive way to park at the airport. We liked that we were dropped off right at the airport doors and then dropped off right at our car when we came back. Very much appreciated Robynne S. as our driver!

Pickup at airport is generally good.

Please fix the scanner at entrance to parking lot. My PNF hasn't worked the last few times.

It is great. Easy to make a reservation (even if you’re not computer savvy) !The staff and assstance is wonderful. They are helpful and prompt. Rinh and Nancy were great and even gave us 2 waters before we left. It was so hot out t here, that it was really appreciated. Thanks - till next time!

Quick, easy, and simple. Byron our driver was super nice and got to us quickly.

Very nice drivers, easy access to airport

On our way back to our car the driver that picked us up was very polite and also help us with driving directions.
We have had a positive experience every time.

The lot is easy access and the staff and drivers are helpful. I wish the app worked better.

True drivers were awesome!!

The staff were very helpful with our bags, as well as with scanning the code in to open the gate when we arrived at the park before our departure. In addition, they were friendly. It was excellent service

Always courteous drivers and for the most part, we don't have to wait too long on either end.

Very convinient, easy access to and from the airport.

As always… on top of good service. I like that the booth attendant informs shuttle service as to where I am going to park… Shorter wait time at the Shuttle stop

Frequency of shuttles- never a long wait either way

Your employees are great. Linda, Air etc.

Can't beat the price, promptness, and courtesy of every member of their team.

Convenient and friendly staff

It is simple to use the service and the staff is very nice

Upon arrival the lady at the entrance booth assisted me in checking in with the new procedure.
Several parking lot personnel were present to direct me to available parking.
Shuttle drivers both going to the air port and returning to the parking lot were welcoming, helpful with luggage and provided a safe and flawless shuttle service.
Without hesitation I am openly recommending and grading Park N Fly Cleveland with a well earned ten stars.....
Alan L

I like that you can prepay and know that you have a spot. I also like that you get a card with your spot on it so you don't forget where you parked.

Safe and convenient. You people are definitely the best. I have parked at usaa before and there is no comparison.

I appreciate the care and attentiveness given to both the vehicle and the customer...AND I really like the outdoor valet service.

Quick pick up and drop off. Loved the bottle water as we checked out. Thank you!