Customer Testimonials

Quick, reliable, helpful

Great service team

It is close to SFO. The drivers are helping and friendly.

Prompt pickup going to Hartsfield ATL and Exact same upon return to get back to my car!!

Easy to book online, easy drop off of the vehicle, quick turnaround time being dropped at the airport. On the return, the pick up is quick, the vehicle is always warming and ready to depart. I’ve been a loyal customer for years because you have never given me a reason to look elsewhere.

The shuttle was there to pick us up on arrival and departure! That was great

Our wait time is always minimal!

Easy to reserve online. Frequent shuttles.

Making reservations is quick and easy, and the new barcode scanners at the entrance are super easy to use.

Using the app to reserve parking is great. Pick up upon arrival l’d usually very quick. Only issue is a very long wait to get picked up at the terminal, and it seems there is never enough buses or room on the very few buses that come by. Seems somebody always gets left behind. Add more buses at night or buy bigger buses. The occasional discount coupons sent his email are appreciated.

Since leaving and returning to DFW could be different terminals I love Park and Fly since they drop off and pick up anywhere. Highly recommend

The convenience and ease of it.

Closeness to the airport. Availability of spots. Friendly staff.

Very convenient and easy process. I reserved and paid for my parking space online. I parked my vehicle, and the shuttle bus picked me up at my vehicle and took me to the airport. On my return, the shuttle bus picked me up at the airport and dropped me off at my vehicle. I received a free car wash before exiting the parking lot.

I like the ease of making reservations and the free day rewards given for loyalty. My shuttle to Midway was great. Quick pick up in the lot. On the return at Midway I waited longer than I have in the past. I deduced PNF was waiting for more than me to arrive back at Midway. I had to call on my patience. The shuttle drivers were both great—friendly and helpful with my luggage.

Great $$ for Self Parking. Same Great Quick shuttle to & From Airport

Reasonably priced for short stays, need a better quantity discount for longer stays
At least you have some pricing recognition for regular customers
24 hour service to and from the terminal is a major plus
Close proximity to airport = short ride to vehicle
Helpful, friendly and customer oriented staff
Organized so easy for driver to find your vehicle

I recently returned from a trip very late and had a tire w low air pressure, would have been a plus to add air at your location. You may have air but not well marked if you do

Awesome experience parking for my trip and the return. I was so tired and my driver took my bag off of the shuttle and put it in the back of my SUV for me! Excellent customer service!!

I left my phone on the shuttle and it was turned in to the booth lost and found. When I returned from my trip I asked about it at the booth. The attendant was kind enough to charge it so I could unlock and prove it was mine. The honesty of the staff was not unnoticed by me and I am very grateful for them. My trip was awesome and getting my phone back capped it off. Thank you Park N Fly!

Secured parking. Consistent transportation

Easy access and easy return

The driver was very helpful and even put our bags in our car.

Fast and courteous service.

Easy, safe, good price, great app, secured parking lot.

parking lot was clean
shuttle was already at the airport when I returned
customer service was great
will use your lot every time

Staff is very friendly and handles your luggage into the car

Generally consistent, friendly, and efficient.

Friendly staff, easy in and easy out of lot, speed of pickup from airport

Everything. Reserving, valet, shuttle, indoor, all great. Our shuttle driver wouldn’t let us touch a bag in or out of the shuttle.

Affordable and reliable