Member Testimonials
Locker rooms and equipment are always clean and the staff is always friendly and helpful.
Had a small issue with the massage chairs since they weren’t working previously. (and left a less than 10 star review) However, a PF employee called was able to address and my concerns very quickly and fixed the problem. It’s nice they are attentive and care about these surveys.
Friendly and clean environment
Everything
The staff is very welcoming we come in and when you are leaving. I enjoy how they keep it clean and are always professional.
Always great experience.
Cleanliness, good equipment, hours of iperation
Everything.
The staff is kind and welcoming. I see them cleaning refilling the spray and paper towels many times while I am there.
Very helpful and friendly
Sammie the general manager in Bellmead has excellent customer service skills and worked diligently to resolve a billing. It was resolved with excellence. Thanks
the facility is always clean, the equipment is in good condition .
the staff is friendly and helpful.
my only complaint is after the paper towels were removed from the men's restroom 1 hand blower is not enough .
For starters, when y’all switched over to Planet Fitness, I was unsure whether to keep my membership. But, because of Jerry, the GM, I chose to stay! He has been here since I’ve been here, and his expertise with this gym, is what sold me to stay with you! He is always very welcoming, and professional everytime I visit, and always eager to assist me when I have questions or concerns! He is for sure, the life of this gym!
Equipment is new, works most of the time, and the staff is conscientiously often cleaning, which I appreciate.
Me gusta mucho que las máquinas se mantienen siempre limpias
Inexpensive ample equipment
Its great!
The staff is very helpful and facility is very clean
Very nice team . Nice excercise machine
Its always clean, employees are always happy and respectful.
Friendly atmosphere and clean
The overnight guy, Greg, is fantastic, so helpful &
Willing & eager to stop cleaning to assist you,
Constantly vacuuming & wiping down equipment.
Gladly welcomes you upon check-in, says by
He sees u leave.
I absolutely love Lisa
Clean, great staff
I'm mostly an introverted person, so I go at night and the person who works at night is a great person he needs a raise. I like the 24hr
Everyone at the front desk is very nice and welcoming. No problems finding a machine to work out on.
Friendly, helpful staff
easy to use
The cleanliness and the people around and the workout atmosphere and the people that work there is always very kind and nice and helpful.
The new location is great. It closer to my house, instead of being located off of highway.