Member Testimonials
I like how spacious the gym is and the fans they have in here. The workers here are also very freidnly and uplifting when you come in the gym.
First of all, since the new GM Adra has come to this location. A lot of things have changed for the better. Before, there was not a place to stretch in the stretch area because the equipment was crowding everything and there was no place for anyone to comfortably lay down without feeling that they were gonna get stepped on. She took my advice and moved the mats and the stretch area and now people are utilizing that. She also moves some equipment to help utilize the space and make an easier flow for all of us.
There is one recommendation I would love to ask for, which is more seated leg extension, machines, and seated hamstring curl machines. We only have one seated, hamstring, curl machine, and one where you lay down… If the seated one is not working, then there’s only one to work on and some people can’t use the machine where you lay down because it will hurt their back.
There are only two seated quadriceps extension machines, and usually one of them will break which means there’s only one. These machines are extremely important. There’s a lot of options for people to work chest back shoulders, biceps, triceps with machines and or freeway, but legs hit differently and sometimes you need to be seated, especially if you have back issues.
As a Dance educator, I have been in the field for 30 years and it is important that we are all able to work out without injuring ourselves. I really do enjoy this gym. I wish that they would have the red light therapy machine that would be great. I definitely look forward to the upgrade.
But I would like to say a special thank you to Adra because she has really gotten things organized and she is listening to our feedback in a way that other managers did not. I have been a member for several years and there have been a few people that I have encouraged to get memberships. It would be nice if you had a few more perks for those of us who refer people and have continued to support your company
Clean gym and friendly staff!
James Thomason is a excelent team member very kind and always there to help
JAMES THOMASON is wonderful. Never fails to geeet people as they are coming in and out the gym. Keeps the gym looking good throughout my sessions. One night I brought to his attention that a machine may have been broken. Without hesitation he stopped what he was doing tried the machine,determined it was unsafe and slapped an out of service paper on it to prevent anyone else from using and possibly getting harmed. That's World class initiative you rarely see anymore.
James Thomason very motivated cheerful guy brightens my evening 😃
James Thomason is awesome
Whenever I visit the Ephriham location, James Thomason greets me by name. It makes me feel welcomed and valued. I know I can count on James to be attentive to my needs and always on time. Overall, James is an amazing, dedicated, hardworking employee! 🙌
James Thomason great worker always smiling makes the gym a great place to be
Very good
Lauren is a very good hard worker, and very welcoming, this location is the cleanest and best gym ever compared to other location
Very welcoming
Love the Crowley location. Adra is very helpful and helped with my membership questions!
I love this place it’s always clean and the staff is very respectful.
Adra is the best. She very nice and helpful. Always smiling and answering my questions. I love being here with planet fitness as special on this location. The place is really clean and equipment is up-to-date. And all stuff working on this location is always made me smile. Thank you 😊
My trainer Alexandra is very patient and explians and motivates me to si my best.
I have been going to this gym for years and it’s always been great for me, the facility is clean with great equipment and good staffing, Adra is the best and always helping me with my needs when checking in or using the tanning beds!
It’s always a good gym sesh I started with my best friend and we love coming to the gym. Workers are great and the community is great. Definitely 10/10
Great service I’ve been a member for 6 months, I like the facility and Joe is always greeting me at the door!
The staff is very friendly and welcoming. The place is always nice and clean.
Everything great customer service!
Aldin and Jessica was so helpful every time I go to planet fitness! Everyone I enter I am greeted with a smile and when I leave a have a great day. They are always so happy to help with any advice on exercise and with anything I need. My membership just ended and they talked me into getting g another one I would love to come another year to see there smiling faces and for the experience they give me at this location : ) I look forward to coming here every day I just wanted to ooo t out there helpfulness and great attitudes at this store these ladies are awesome!!
Cleanliness
Nice and clean
it was all great
This is a great gym!!! Always clean and rarely do I experience any inconvenience when here. The locker room is always tidy, even on the weekends! The staff is very welcoming and inviting! Josh, Joshua, Adra, and Tomas are always lively and energetic in the mornings! The evening and weekend staff are also very kind and friendly! Overall, this is a great place to get a solid workout in. They even recently added new equipment for more diverse exercises! Good stuff!
Please, it’s always clean
Nice location. New equipment and clean gym. Staff is very welcoming and First name removed was very helpful with signing up.
Customer service and great environment!

JT is one of the most hard workers I’ve met ever since coming to Planet Fitness he helps me out with every question I have, as well as being clean, always have all the equipment in place and spotless!