Customer Testimonials
Tammy is very knowledgeable in all phases
Please make sure for air travel if the airline shown is a small regional airline it is clearly identified as such to travelers when they are making their travel arrangements. My most recent return trip was with one of these small regional airlines and it is a very non-traditional flying experience. I wasn't aware up front, and I had no idea where to go to try to board. The communication from the airline was less than up front as well as again I was unsure as to what was happening. I couldn't check-in the flight the day before. When I arrived at the airport the departure board simply had a telephone number for me to call, and the person simply said someone would come pick me up at a certain time and he asked me for my location in the airport. The pick-up driver was late and there was no communication that he was running late
App keeps me updated. When travel issue, can call and agent is friendly and able to quickly find a solution.
Simple, one stop (live person) travel scheduling.
The fast response!!
Anytime I call when I'm having travel difficulties the agents have always been very friendly and very helpful.
Fast and efficient self-service capabilities.
How quickly the correspondence was and how my many questions asked got answered.
THE GREAT CUSTOMER SERVICE!
Friendly
Help with any issues you may have.
Helpful. Answers all my questions. Makes good suggestions. Sets up a great trip.
Friendly and helpful. Tries to find the best deals for you.
It seems pretty easy to use, except to find Holiday Inn Express locations at a decent price. I like and have stayed with those over the years, but it seems like they are harder to find in the price range that we are allotted to spend.
Always very helpful on the phone - the concur website is not intuitive.
Detailed itinerary. Customer service.
Questions were answered very quickly!
I called about my flight change on Tuesday. The agent was very helpful and quickly arrange my flight change.
Ease of use
great customer service. great people and fast responses
Always get back within a reasonable time. Very friendly and have had great resort stays.
User-friendly
The simplicity of the all inclusive approach to travel plans. If I need to change a flight quickly, I know I can call and get it changed over fast while also adjusting my hotel and rental car times within just a few minutes. I love that I can talk to a human being, give them my trip # & name, tell them what I need changed, and I can get instant results plus confirmation in ONE CALL. That's what I like about Fox World. You guys make what used to be a headache into a total breeze,
And with a human touch, instead of automated. We thank you!
I’ve had the pleasure of being assisted by Amy Bunnell. She assists us in an efficient and timely manner and always meets our needs and desires of traveling.
Easy website use- numerous choices available
Easy to book and get what I need.
Friendly, helpful.
Working with Fox World travel has been wonderful. I find searching for flights to be overwhelming and even when I give very little direction or very specific items that are always helpful. I have also booked group travel with them and the process is very efficient.
I had made a major mistake in my booking a flight, called in and Gretchen was AMAZING !!!
Not only did she fix my mistake she went out of her way to make sure everything was correct double checking and confirming and made me feel like it was no big deal.
I have traveled extensively hundreds of thousand frequent flyer miles and have NEVER had such great customer service.
In my eyes she is a TRAVEL GODDESS!!!!
A true asset to the Fox World Travel team.
Easy to use and book
Quick, reliable service.