Customer Testimonials
The personal service and advice
Easy to use.
Customer service is remarkable
Great customer service.
Super efficient, friendly, and helpful service! Thank you!
The new advisor was able to jump right in, after the previous one had left.
Very helpful, knowledgeable, and brief
The representative was very efficient and nice.
Personalized and knowledgeable
Barb was very friendly and answered all of our questions!
I needed some assistance in changing a return flight. The representative that I spoke to was incredibly helpful. She also gave me some really good suggestions for things to do/see in the area to which I was travelling. Very friendly and personable.
The dashboard is simple and to the point. It is easy to book a flight in minutes. The few times I have needed help, our contact was helpful and very timely
It was simple to navigate and I could do everything in one space!
convenient
My two interactions with Fox Travel agents were very positive - they were responsive and helpful with sorting out my questions and concerns with a flight change and with purchasing a flight.
Booking is simple. Seeing an issue now with National Car Rental. When we book one way, they're trying to charge our drivers a $400 fee to rent. We've had to rebook 2 different rental cars this week due to this.
It was simple to book and find flights
Very responsive and helpful agents.
Prompt and personable service
easy to use
I was 100% satisfied with the support i received for my latest trip.
Love working with Jennifer, she knows what we're looking for and brings to our attention immediately. She never makes me feel uncomfortable with all the questions I have. She has become a friend!
Quick, reliable service.
Tammy is very knowledgeable in all phases
Please make sure for air travel if the airline shown is a small regional airline it is clearly identified as such to travelers when they are making their travel arrangements. My most recent return trip was with one of these small regional airlines and it is a very non-traditional flying experience. I wasn't aware up front, and I had no idea where to go to try to board. The communication from the airline was less than up front as well as again I was unsure as to what was happening. I couldn't check-in the flight the day before. When I arrived at the airport the departure board simply had a telephone number for me to call, and the person simply said someone would come pick me up at a certain time and he asked me for my location in the airport. The pick-up driver was late and there was no communication that he was running late
App keeps me updated. When travel issue, can call and agent is friendly and able to quickly find a solution.
Simple, one stop (live person) travel scheduling.
The fast response!!
Anytime I call when I'm having travel difficulties the agents have always been very friendly and very helpful.
Fast and efficient self-service capabilities.
Paula was extremely knowledgeable and very helpful in assistance with our booking. We will definitely use Paula again for future trips.