Customer Testimonials
Friendly travel professionals that will find the answer to your questions.
The weekly radio show is great!
I am able to get a quick response to emails or phone calls I make. I am confident in asking questions to my travel agent. I have found everyone pleasant to interact with.
Timely and professional response. Very customer focused.
It is very stress free and all my questions get answered timely.
Guidance every step of the way!
Friendly and efficient ar bookings for flights and hotels.
The professionalism, care, attention to detail of the agent I worked with. I needed two separate transactions that rely on each other and she was amazing.
Clarity and timeliness of communications.
Informative, quick and easy process.
Friendly and super-helpful!
Amber has been very responsive and thorough.
Sherry was very helpful and kind, responsive
I am so appreciative of Kim Myer's outstanding service that she consistently provides for the Officers I support. She is my go-to travel agent, and I rely heavily on her expertise. Her attention to detail, professionalism, and dedication to ensuring a seamless travel experience are truly remarkable.
Working with Kim on complex international travel arrangements has always been a pleasure. Her ability to provide flight recommendations around tight and challenging schedules is invaluable. She is always prompt in responding and mindful of our company's budget, which I greatly appreciate.
A recent example of her exceptional service stands out to me. We needed to quickly arrange return travel for a family emergency. While I initially worked with a travel agent on call who managed to secure a flight for the Officer with just two minutes to spare before the airline's door closed for boarding, Kim must have communicated with the travel agent on call because shortly after, Kim called me to follow up. Both travel agents responded calmly and urgently, and their quick thinking and efficiency made all the difference in a very stressful situation. Kim's follow-through demonstrated a caring spirit that I deeply appreciate.
Thanks to Kim's expertise, I always feel confident in the travel plans she arranges. Everyone feels taken care of every step of the way, and I am incredibly grateful for her exceptional service.
Very helpful. Listened patiently to my request and found cheap flights
Interaction with staff was wonderful.
Nice customer service, but the system needs to be clearer that train travel cannot be booked online at this time.
Agents super polite, informative, willingness to assist in any area and friendly
It was easy
Fast service, accommodated our needs.
Experience of our travel agent. She’s been all over the world
We love the timely and helpful communication. We appreciate the pertinent information and friendly service.
Timely communication
Extremely thorough, informative and organized at a glance.
You guys just get it done!
speed of response
I love everything 99.5% of the time!
Convenience and accuracy
Making travel reservations is user-friendly, simple to navigate. Overall a pleasant experience.
Very prompt, courtesy, kind and polite.