Customer Testimonials
Everything worked out, but it was a little confusing when a new agent picked up the thread of our conversation without being aware of the previous decisions. We had already selected itineraries and a new agent asked for our financial information, then asked us to select our itineraries. Meanwhile, the first agent asked for financial information and had no notification that another agent had picked up the thread/ticket/communication.
Thank you
This service has been top notch. Travel is easy and organized. Highly recommended.
it easy to use
Easy to use and quick to respond
Convenience is important. However, my information was not imported when our company switched which has been a hassle.
Becca was great to work with. Communication was fast and efficient. She listened to our needs and provided us with some different options and we ended up finding one that worked for us!
easy to navigate. lots of options for accomodations and cars.
The representative that helped me was very professional and insightful.
During the Crowdstrike debacle, the team at Fox World Travel was much more helpful than Delta ever was. They also were very pleasant during which I assume was a very stressful time for them.
Paula is an amazing Fox World Travel rep. She has helped my husband and I do several trips in the last two years. Definitely refer her to everyone we talk to.
The travel team is always very responsive as I usually book my flights emailing them. So thank yoU!
I like talking to an actual person. When I've booked online with Apple Vacations, I never get to talk to an actual person
I usually work with Louise White and she is knowledgeable, helpful, friendly and quick!
It is easy to use the online reservation for hotel.
Lawrence was super responsive and stepped in when Terry was out of the office
Our agent was very helpful.
The agent was very helpful and worked with us to figure out a complex flight itinerary.
Quick responses, helpful, answered all questions
they worked...
The customer service
Sometimes I feel like the interface can be improved a bit.
user friendly
Its quick and easy only thing is I think for advance payments there should be one account on file for everyone.
very informed, easy to set p a trip. provide great details
Diane has been very helpful in arranging our upcoming Viking cruise.
Required by UW-System to make a local hotel reservation through Concur / Fox for a workshop that I am hosting. That seems stupid, but the Fox person was very helpful and made it painless.
I like when I call in they are very helpful
One stop agency for all logistics on our trip. From airport and shuttle to resort, everything was laid out perfectly.
The people are always very friendly and helpful when calling in with the issues
Sonjia Wenger was very helpful. she took care of everything for us and was very Professional.