based on 209 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Seem to be very understanding with the kids.... Very pleasant personnel..... Ability to connect with the kids in all aspects of their needs to a better education.
Sylvan's staff are caring teachers who help our grandson feel better about himself and to succeed academicaly as well. He is eager to go to class and always leaves class smiling and feeling successful.
They make my daughter feel comfortable asking any questions in a safe and supportive environment.
We like the way the staff works with our schedule and with the personalities of the different people to make the best fit
Most likey but the true proof of whether this was successful for us is how our child does in his grades and progress at school
A positive environment,ask as many questions as you want too.
I feel like I'm successively, moving forward with my goals.
Thanks to all the teachers and staff at Sylvan.
I couldn't have done it without you.:)
They are tailored to my daughter's needs. If she isn't getting something the teacher is able to stop and reteach until she understands.
My son enjoys the learning environment and the instructors. It is a pleasure to hear him comment like this.
friendly - personable - willingness to work around schedules
you do what you can to make the learning experience the best possible. My daughter really opened up and quickly started to learn to read a lot better.
The honest efforts everyone makes to help your child succed and the personalized programs.
Do a better job matching the student and tutor early on so that the student can be motivated
I like your schedules and that you use teachers as your tutors. I feel confident that my child will come away from Sylvan with the necessary skills to have a successful school year.
Ongoing assessments and meetings with parents. Although I believe Sylvan has helped my son, I need continuing reassurance that it is helping. The meetings put my mind at ease and allow me to see what he's been working on.
The ability to customize your services to meet the needs of the child and their family. I think that the flexibility of the teachers as well as the center itself helps to ensure that every child receives the level of instruction and help that they need to be successful.
Quality Teachers
The reward system for the children is great. I think your system of reviewing progress is confusing. There are apt to be several years or grades for the subjects covered, however, when what has been covered is blended with what is planned it can be difficult to see the overall picture of where your child is and where they are going.
Our daughter is catching up to where shoe should be in school!
My child lesson was often done 5-7 minutes before the time that we paid for ended. There was nothing personilized in terms of lessons plans - this was the major reason I had discontinued Sylvan. Not to mention hideous costs for what wqas offered.
The personal contact with teachers and administrators. Everyone always took the
time to update me on Anthony's progress. Made me feel like we were all on the same
team.
It made a huge impact on the confidence and academic achievements my son now displays.
After several months of attending Sylvan, I didn't see any improvement in my son's grade. I'm very disappointed and don't know what else to do to help him improve.
My daughter is very sensitive to feeling dumb when she asks basic questions. At school this was an issue for her, the instructors at Sylvan never made her feel dumb even when she asked questions repeatidly or could not grasp a concept. This was very helpful for her and her test scores have improved drastically since starting Sylvan.
IT IS EASY AND SINCE WE JUST NEEDED A LITTLE PUSH, YOU WERE WILLING TO WORK THIS OUT WITHOUT LONG TERM COMMITMENT AND HASSLE. AND IT WORKED TO GET MY DAUGHTER BACK ON TRACK.
Sylvan builds confidence in the child. They look at the needs of the each child and begin working at that level. They meet with the parents often to let them know the progress of their child.
The individualized approach to teach each child at their own speed.
Last summer I enrolled my son for the advertised study skills/ summer prep program and the work and multiple teachers assigned were a big disappointment. I basically paid for several hours of independent study. I will never seek your services again.
The responsiveness, the professionalism and the high quality teachings.