Webb

Average rating: 8.8 out of 10 based on 227 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2012 — Rated 8 out of 10 by S.B.W. Sylvan of Federal Way
What could we do to improve?

This should be offered thru public schools.

Response from Sylvan of Federal Way:

Very true Susan, that would be the idea situation, and we would LOVE to partner with the schools so that all kids could have the individual help they need.

Report a concern   March 5, 2012 — Rated 10 out of 10 by E.F.W. Sylvan of Federal Way
What do you like about our services?

We like the range of times in the schedule. We like the frequency of the progress report meetings. Our son likes that if he's having a problem understanding the teaching methods of an instructor he can choose ti not work with that instructor in the future. Every time we have met with the director we have seen our son's progress and it has been showing in his schoolwork as well.

Report a concern   March 5, 2012 — Rated 6 out of 10 by K.F. Sylvan of Federal Way
How did we disappoint you and what can we do to make things right?

At this point my child has not been attending Sylvan long enough for me to give a fair judgment.

Response from Sylvan of Federal Way:

Thank you for your response Karen. I was glad to hear from you that he is comfortable here and is feeling confident in his homework.

Report a concern   February 27, 2012 — Rated 7 out of 10 by A.S. Sylvan of Federal Way
What could we do to improve?

So far I've been happy with the services, but I have not had my child that long in the program to give a low or high rating.

Report a concern   February 21, 2012 — Rated 10 out of 10 by D.D. Sylvan of Federal Way
What do you like about our services?

I didn't know how to help my son. Sylvan worked with him to develop prioritization and study habits. Now, he's up to date on his school assignments and doing well with far less stress. Thanks SYLVAN!

Report a concern   February 10, 2012 — Rated 8 out of 10 by L.A.P.L. Sylvan of Federal Way
What could we do to improve?

Invite parents to sit in on a session where the teacher is working with their child. As a parent I have no clue of what takes place during a tutoring session and what I should be reinforcing at home.

Report a concern   February 1, 2012 — Rated 10 out of 10 by M.R.N. Sylvan of Federal Way
What do you like about our services?

The one on one quality time spent with students. The ability to get a tuition loan with a low interest rate made a big difference.

Report a concern   January 28, 2012 — Rated 8 out of 10 by A.J. Sylvan of Federal Way
What could we do to improve?

more information online would have been helpful

Report a concern   January 9, 2012 — Rated 9 out of 10 by K.D. Sylvan of Federal Way
What do you like about our services?

Staff work with parents and student.

Report a concern   January 5, 2012 — Rated 10 out of 10 by R.L. Sylvan of Federal Way
What do you like about our services?

You are kind and try to listen to parent's opinions.

Report a concern   December 30, 2011 — Rated 6 out of 10 by S.D. Sylvan of Federal Way
How did we disappoint you and what can we do to make things right?

Not enough one on one attention.

Report a concern   December 13, 2011 — Rated 10 out of 10 by D.M.B. Sylvan of Federal Way
What do you like about our services?

THe personal attention my children get. I like how all the senior staff really know about my children. I can talk to any of them about how my kids are doing. One of my children improved over 3 grade levels in reading in one school year! SHe feels so proud of herself!

Report a concern   December 11, 2011 — Rated 9 out of 10 by C.B. Sylvan of Federal Way
What do you like about our services?

The One on One with my child, and the availabilty of having a teacher right there for him.

Report a concern   December 2, 2011 — Rated 10 out of 10 by A.B. Sylvan of Federal Way
What do you like about our services?

Our grandson has made wonderful progress at Sylvan. The individual attention and the encouragement they give have help our grandson with is self-esteem and feeling better about himself. Thank you!

Report a concern   November 29, 2011 — Rated 9 out of 10 by E.F.W. Sylvan of Federal Way
What do you like about our services?

I like that you adapt to the needs of the student. If one teacher isn't working I am comfortable in letting you know. I also like how often you meet with me to discuss my child's progress.

Report a concern   October 7, 2011 — Rated 10 out of 10 by E.S. Sylvan of Federal Way
What do you like about our services?

Personalize services that they provide. I love it really nice staff specially Darcy and Morgan they will listen to you for any question or concern that you may had. I feel that they listen to you and your kids needs they really help you that phylosophy of education is really focused in growing kids capabilities and development skill I will recommend this program to anyone that I know thank you.

Report a concern   September 19, 2011 — Rated 9 out of 10 by D.B. Sylvan of Federal Way
What do you like about our services?

The freindly environment and the detail attention given to my son. I'm very happy that he enjoy his experience with Sylvan Learning.

Report a concern   September 16, 2011 — Rated 10 out of 10 by E.A.K.B. Sylvan of Federal Way
What do you like about our services?

It focuses on the area that our child most needed some help

Report a concern   September 15, 2011 — Rated 10 out of 10 by F.H. Sylvan of Federal Way
What do you like about our services?

The responsiveness, the professionalism and the high quality teachings.

Report a concern   September 12, 2011 — Rated 10 out of 10 by T.C. Sylvan of Federal Way
What do you like about our services?

Seem to be very understanding with the kids.... Very pleasant personnel..... Ability to connect with the kids in all aspects of their needs to a better education.

Report a concern   September 10, 2011 — Rated 10 out of 10 by A.B. Sylvan of Federal Way
What do you like about our services?

Sylvan's staff are caring teachers who help our grandson feel better about himself and to succeed academicaly as well. He is eager to go to class and always leaves class smiling and feeling successful.

Report a concern   September 9, 2011 — Rated 10 out of 10 by W.O.S. Sylvan of Federal Way
What do you like about our services?

They make my daughter feel comfortable asking any questions in a safe and supportive environment.

Report a concern   September 7, 2011 — Rated 10 out of 10 by J.D.M. Sylvan of Federal Way
What do you like about our services?

We like the way the staff works with our schedule and with the personalities of the different people to make the best fit

Report a concern   September 2, 2011 — Rated 8 out of 10 by K.K. Sylvan of Federal Way
What could we do to improve?

Most likey but the true proof of whether this was successful for us is how our child does in his grades and progress at school

Report a concern   August 23, 2011 — Rated 10 out of 10 by J.G. Sylvan of Federal Way
What do you like about our services?

A positive environment,ask as many questions as you want too.
I feel like I'm successively, moving forward with my goals.
Thanks to all the teachers and staff at Sylvan.
I couldn't have done it without you.:)

Report a concern   August 17, 2011 — Rated 10 out of 10 by K.C. Sylvan of Federal Way
What do you like about our services?

They are tailored to my daughter's needs. If she isn't getting something the teacher is able to stop and reteach until she understands.

Report a concern   August 16, 2011 — Rated 9 out of 10 by D.B. Sylvan of Federal Way
What do you like about our services?

My son enjoys the learning environment and the instructors. It is a pleasure to hear him comment like this.

Report a concern   August 10, 2011 — Rated 10 out of 10 by J.D.M. Sylvan of Federal Way
What do you like about our services?

friendly - personable - willingness to work around schedules

Report a concern   August 6, 2011 — Rated 10 out of 10 by B.S. Sylvan of Federal Way
What do you like about our services?

you do what you can to make the learning experience the best possible. My daughter really opened up and quickly started to learn to read a lot better.

Report a concern   August 5, 2011 — Rated 10 out of 10 by F.H. Sylvan of Federal Way
What do you like about our services?

The honest efforts everyone makes to help your child succed and the personalized programs.


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