Customer Testimonials
We are pleased with our service.
Tammy has been great! Getting me scheduled based on when I am available. And making sure everything is going well with my services.
Tammy is a great communicator, we love her text messages for scheduling. We’ve had a lot of exterminators, Tammy is by far the best. 11/10
CHRIS IS ALWAYS COURTEOUS. HE ALWAYS CALLS AHEAD, IS MINDFUL THAT WE HAVE A DOG AND SO HE MAKES SURE TO NOT DISTURB, AND HE ALWAYS ALWAYS ALWAYS CLOSES THE GATE!!!
FEEL FREE TO USE THE TOP PART AND NOT THE BOTTOM IN A COMMENT ONLINE HAHA
I DO WISH THE EXPLANATION OF PAYMENT WAS A LITTLE CLEARER, BUT THAT IS ALL. IT IS A THOROUGH SERVICE, AND IT IS ONLY MY FAULT FOR NOT USING IT TO THE UTMOST.
dependable -
Jay is always very professional and conscientious about servicing my property.
Very courteous technicians and easy scheduling.
Very complete professional and attention to detail.
Tammy is such a great technician: thorough, dependable, efficient. She’s a great representative of your company and brand. I always feel comfortable with her in my home.
Fast and friendly service!
Chris was very friendly & worked efficiently. He asked if there were any problems around our home & he checked to see if they were taken care of.
Our guy took great care of us and listened to all our concerns. Thank you.
Friendly employees and fast service.
Communication and on timel.
friendly and on time
Friendly staff. Could have given more notice time time when called to set the appt.
I love the fact that the same technician comes out to service our home. We've had Kevin for the past 7 years now and we love him. The price is very good and the customer service is remarkable.
Professional work. Approachable and friendly. Dependable.
You communicate well.
Arrow Exterminators service tech did an outstanding job! The technician was friendly, arrived on time, and was very thorough. They thoroughly explained the treatment process and addressed all of my concerns. Excellent customer service and effective pest control. Highly recommend!
on time , experienced and knowledgeable personnel. Good reputation
Everything. I like the dependability. I like the service itself. I absolutely cherish our technician who has got to be the best in the world. I like how easy y'all are to work with and how conscientious you are about taking care of me as a customer.
Great communication and customer service
Kind knowledgeable staff
I want to start by saying that I have not seen many bugs in my house since using your services.
I have always had a great experience with Arrrow Exterminators in Ellijay. Always kind and deliver good service. I recommend Arrow to anyone in need of pest and termite service.
Shaun was excellent at taking care of our issues. Treated areas of concern, explained each application and made us feel like he sincerely cared about his customers. Great customer service! Thank you, Shaun.
SEVERAL THINGS. FIRST CHRISTA AND HER CUSTOMER ORIENTATION
SECOND THE ATTITUDE OF THE SERVICE PERSON, THOROUGH, QUICK, BUT NOT TOO QUICK, KNOWLDGE OF JOB REQUIREMENTS, PEST AND TERMITE. LISTENS TO CUSTOMER REQUESTS, PRETRIP NOTICE AND JUST LITTLE THINGS THAT MAKE A CUSTOMER FEEL AS IF HE IS IMPORTANT.
ONE THINNG I HAVE SPOKEN TO CHRISTA ABOUT IS SOME WEEKS BACK I STARTED RECEIVING NOTIFICATIONS FROM SEVERAL PERSONS, MALE AND FELMALE, PURPORTING THEY WERE FROM ARROW AND IT WAS TIME FOR MY SERVICE. I NOTIFIED CHRISTA CONCERNING THIS AS I WAS OF THE IMPRESSION I HAD ONE SERVICE PERSON. SHE SAID SHE WOULD SCHEDULE. I RECEIVED SERVICE RECENTLY AND ALL WENT WELL. I WAS PUZZLED WHY OTHER SERVICE PEOPLE WOULD BE CONTACTING ME. IT MADE ME FEEL UNCOMFORTABLE THAT A SCAM MIGHT BE INVOLVED. CHRISTA IS WONDERFUL IN HER DUTY AND UNDERSTANDING
OF CUSTOMERS SO IT WAS WORKED OUT.
new to the company, good service happy to be with them.
Technicians are knowledgeable and work diligently to complete their work. I appreciate that they call before they arrive so if I have any questions, I know I can ask them when they work at our home.