Customer Testimonials
Our service Technician.....Michael Field is absolutely wonderful...always helpful and takes the time with us. We have recommended him highly to our neighbors as their technician if they choose to go with Tru Green.
This was my first visit and the technician was 70649-SAMUEL PALKO, Sam appeared to do his job well and was very friendly.
I look forward to having a great looking lawn. Currently it has a bad case of wild Bermuda grass that seems to be rapidly increasing. With your help, I am looking for this problem grass to be eliminated and replaced with a good stand of healthy tall Fescue and be weed free.
Sincerely,
Robert Zoulek
My lawn is beautiful, my neighbors lawn are covered in clover blooms right now, I have none
Our specialist, Michael Field, is most helpful & knowledgeable . The treatments seem to do a great job. Our yard looks so much better than before.
Your service trips this year have been very timely and have delivered the proper fertilizer and treatments when needed.
We have the best yard on our street
on time service works great
Not now.
Easy of accessing info.
I DO NOT like that I have no idea when or what is happening with my lawn next.
My lawn was a hot mess now i have green grass now
The new guy that services my yard always has a smile, is knowledgeable about the products and if he doesn’t have the answers, he gets it for me. He’s only been working for TruGreen in Chattanooga for a few weeks but he’s going to be a Brand Ambassador for your future growth and success. Reward him for his enthusiasm, desire to provide great service, great attitude and love for his job. He doesn’t just spray and leave.....He inspects, he observes, walks the yard before and after and you can’t build anyone better than he is.
I have used Trugreen for years and have always been satisfied with the results especially the no weeds in the yard and no attacking mosquitos.
You let me know when you are coming and I can not have you come if not needed.
I always receive a call from you to let me know when you will be coming. Your service men are always on time and do their job quickly and efficiently.
Our yard continues to be beautiful and when there was an issue last year, your people addressed it and our yard got back like it was.
Lawn looks great!
The guys that work for y’all are so very polite and they seem to enjoy making our yard look good. They do a good job every time.
Feedback of suggestions as to what I need to do to have a better yard. I also like to be able to talk with the person who's applying the service so I can get a better idea of what to do for my yard.
You have made great strides in the past year to improve customer service and it shows. I now get notices prior to your technicians arrival, important to me as i have dogs that need to be kept out of the area during and after treatment.
The sales rep and technicians have been courteous and responsive to my concerns.
Thank you.
Always follow through on requests
You are Professionals that know what you are doing.
I’m looking forward to a beautiful lawn.
Paul Horne was very informative and was able to answer all my questions
The service tech was professional and polite. He was efficient and I feel I will have success with the treatment he provided. His name is Michael Holland. I would like to add that he gave us a form to complete to take this survey. Many of the directions on the form need to be changed. It was difficult to navigate to this point. Many people would probably give up before getting here. Please look at the form.
I am so pleased with Adam Gorman who has been treating my lawn this year. He is conscientious and working hard to eliminate the weeds from my lawn besides the normal required spraying. I haven't had a specialist to treat my lawn this way since Paul who left for Alabama years ago. If Adam can continue to work for Trugreen he will be an asset to your company. He has even given his cell phone number to me which he didn't have to. I also like the same specialist to treat my lawn since he knows where the issues are.
The operator is nicely communicative. H'e polite and tries to do a thorough job,
FRIENDLY,EFFICIENT SERVICE!
I spoke with the service representative about this and he said he would make a note. You all have not been servicing to the curb, only to the sidewalk. We maintain the lawn all the way to the curb. Please note for future service to go all the way to the curb.
Thank you,
Name removed
My lawn looks great. The service specialist, Conner Plaas, was very knowledgeable and explained to me the service being performed and the schedule for future treatments. I appreciate his knowledge and courtesy. Thanks for such great service.
Adam is a very
Polite knowledgeable young man.
Your representative, Judy, in Chattanooga, TN, provides excellent customer service.
..... Rena Last name removed