TruGreen
100 Green Park Drive
Collinsville
IL 62234
United States

Customer Testimonials

Report a concern   April 17, 2018 — Rated 9 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

That grass looks great. That grass is the greenest grass on the block. The only thing we do different, than any other company on the street is TRU GREEN.

Report a concern   April 17, 2018 — Rated 9 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Dependable

Report a concern   April 17, 2018 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

Thanks for explaining to me the previous concern regarding the weed killer application timing.

Report a concern   April 17, 2018 — Rated 10 out of 10 by Lori and Tom Stevens Your TruGreen Branch
What do you like about our services?

I enjoy Tru Green taking care of my lawn; whoever comes out does an awesome job regardless of circumstances.

Report a concern   April 13, 2018 — Rated 10 out of 10 by Karrie Vanhooser Your TruGreen Branch
What do you like about our services?

James Norris did an amazing job, spent a lot of time explaining things going on in my yard. He politely answered all of my questions. I would definitely recommend to friends and family

Report a concern   April 13, 2018 — Rated 10 out of 10 by Gary Davenport Your TruGreen Branch
What do you like about our services?

Your service rep, Phillip Beshears was here this morning and, as always, was very professional and does excellent work. Thank you for sending Phillip to take care of our lawn.

Report a concern   April 13, 2018 — Rated 9 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

It would be nice to have the date for the next visit prior to the date of that visit.

Report a concern   April 12, 2018 — Rated 10 out of 10 by Tom Roderick Your TruGreen Branch
What do you like about our services?

The service tech Phillip Beshears was very helpful explaining what he was going to do and what I can expect to see from the service. He had very good suggestions as to how to get our lawn looking great.Very knowledgeable!

Report a concern   April 12, 2018 — Rated 10 out of 10 by P.S. Your TruGreen Branch
What do you like about our services?

My only issue and why I cancelled my service is I never got my parking area clear scaled per my request. I tried multiple times to convey my requirements but it never seemed to equate to action. So I gave up.

Report a concern   April 11, 2018 — Rated 10 out of 10 by G.W. Your TruGreen Branch
What do you like about our services?

My lawn really looks great.

Report a concern   April 11, 2018 — Rated 10 out of 10 by Thomas Brawand Your TruGreen Branch
What do you like about our services?

The specialist James Estes was on time and very informative. He let me know the clump of grass in my front lawn was dallas grass and not crabgrass and let me know he would get it taken care of. His knowledge of my lawn was personal and informative. I could tell he takes a lot of pride in his work.

Report a concern   April 10, 2018 — Rated 10 out of 10 by J.E. Your TruGreen Branch
What do you like about our services?

When u see mole issues n yard like last visit there is no documention as to where issue is n yard so I can treat it

Report a concern   April 8, 2018 — Rated 10 out of 10 by L.P. Your TruGreen Branch
What do you like about our services?

I like the notes on my bill - that the Technician notices about my lawn. The Technician is very prompt. Whenever I have a question about anything pertaining to my lawn - they are very pleasant on the phone.

Report a concern   April 6, 2018 — Rated 10 out of 10 by K.H. Your TruGreen Branch
What do you like about our services?

professional/ knowledgeable staff.

Report a concern   April 5, 2018 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

They are on a regular plan to care for your lawn.

Report a concern   April 5, 2018 — Rated 9 out of 10 by K.G. Your TruGreen Branch
What do you like about our services?

Being notified in advance.

Report a concern   April 4, 2018 — Rated 10 out of 10 by J.O. Your TruGreen Branch
What do you like about our services?

Professional and knowledgeable Specialist. Very Friendly and took the time to answer my concerns.

Report a concern   April 4, 2018 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

First name removed was very knowledgable and kind. He told me about our lawn and the service he provided that day. When I asked him about other services, he presented them in an informative, non-aggressive manner. He gave me the facts and wasn't pushy in the least. I appreciate that. He said he would follow up the following day with a phone call. Even though I wasn't home to catch his calls, he was true to his word.

First name removed is an asset to your company and I look forward to continuing to work with him.

Report a concern   April 3, 2018 — Rated 10 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

Reliable, timely service that is always professionally introduced and performed. Additionally, my technician (James Norris) is very knowledgeable and helpful.

Report a concern   April 2, 2018 — Rated 10 out of 10 by M.W. Your TruGreen Branch
What do you like about our services?

keep me informed about treatment before apply applications.

Report a concern   March 29, 2018 — Rated 10 out of 10 by R.E.S. Your TruGreen Branch
What do you like about our services?

We've had your service for over a decade......the yard is now a lawn! We appreciate you feedback each time you visit and care for our green space. We feel we are minimal in our lawn care and environment friendly. Thank you.

Report a concern   March 29, 2018 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

Quality products, friendly service personnel, and the progress of my lawn.

Report a concern   March 29, 2018 — Rated 10 out of 10 by M.D. Your TruGreen Branch
What do you like about our services?

The products you use are great for my yard. The service specialist, especially Tyson, are knowledgeable about the service they are performing. They always listen to my concerns and provide with advice to answer those concerns. My yard is looking much better each year.

Report a concern   March 28, 2018 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

I appreciate the no worry about weeds and my soil condition.

Report a concern   March 27, 2018 — Rated 9 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

I like that I get a call a day or two before the application so I know when it is coming. I also like that ticket explaining what was applied and watering tips, etc.

Report a concern   March 26, 2018 — Rated 10 out of 10 by S.C. Your TruGreen Branch
What do you like about our services?

Service man was thoughtful and complete in his task.

Report a concern   March 24, 2018 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Great overall yard service and response to my questions. I appreciate TruGreen’s customer service and how they engage with me on how to improve the quality of my yard... from service specialist to management!

Report a concern   March 22, 2018 — Rated 10 out of 10 by M.V. Your TruGreen Branch
What do you like about our services?

I've seen great improvement in my lawn, it's not perfect yet but it's getting there. I also like that I don't need to be home when they come by.

Report a concern   March 22, 2018 — Rated 10 out of 10 by B.F. Your TruGreen Branch
What do you like about our services?

So far TruGreen has been doing a good job on keeping my yard looking good. Keep up the good work.

Report a concern   March 21, 2018 — Rated 9 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

Until last year, I was very pleased with your services. Last year, I didn't get real good service. If you look at my record, you will see that I called several times.

I really like the young mad that serviced it last week. He told me it looked really bad and that I had a lot of thin areas and thatch.

I hope I see an improvement this year, or I may have to try another company


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