Customer Testimonials
Phillip Beshears was very knowledgeable about what the yard needed. He recommended follow up aeration & seeding service call
have not had your service that long.
Tech's are always courteous and explain what they are doing.
The fact that I don't need to keep track of the lawn treatment; its all done for me
Professional friendly technician.
So far, I am pleased with the new lawn care service. I had concerns that the treatment on September 14th may have been washed away due to the heavy rain. I think it is reapplied when the technician aerated my yard.
When we had issues with our lawn they were addressed by Tom, the District Manager, promptly. He followed up until we were completely satisfied.
Doug came out to aerate and overseed and took the time to listen to our concerns and complete the job thoroughly and cheerfully. He represents Trugreen in a way that should make you proud. Hisunderstanding of customer service is maybe the best we’ve seen in our many years as a Trugreen customer, other than the managers.
Mosquito spray was great, but I’ve had weeds and bald spots in the back yard all year. I called mid-season about my dissatisfaction and nothing changed. I don’t plan on continuing using Tru Green next year.
Your tech’s friendliness and willingness to explain TruGreen. He was very knowledgeable and helpful. I was with Country Club for years after having bad luck with other franchises. I have not yet decided who i am going with next year, but if you get your lousy customer service in order and I have a tech like Phillip I might consider TruGreen. But I believe individual owners are the best they seem to care more for there customers and don’t have many layers of management to deal with. They also have more to lose if a customer isn’t satisfied.
Had my lawn aerated and seeded today was completely happy with the job performed by specialist Caesar Garduno. Because of his attention to detail I have decided to extend the services of Trugreen for at least one more year.
Chase is doing a great job and is keeping me informed of the actions he is taking and what i need to do to keep my lawn looking good
10
My lawn always look professionally care for.
John Gavin did aeration and overseeding on my lawn on September 11th 2018. John was very courteous and listened to all my service request. He carried out everything as I ask him to do and did an excellent job my terrain is hilly at spots but this issue was addressed also. John and Tyler his coworker also put extra seed on bare patches. I am very satisfied with John and Tyler's performance.!
Quick service and friendly
John Huff was very knowledgeable, professional, and conscientious.
He has been the best technician we have ever had. We do not want anyone else treating our trees/shrubs. Please note that on our account.
Thank you.
John Huff performed this service. He is a new employee, having come with the acquisition of his previous employer. John was extremely professional and comprehensive in his approach to taking care of our trees and shrubs. His printer was not working properly and he took the time to hand write the findings and recommendations. Please know he is a great employee and please replace his printer.
my lawn specialist DAVID DEMMER very professional very good job thank you
My grass is definitely greener this year.
I need professional help to solve our lawn's problem areas and to know how to treat them to get results.
The mosquito treatment actually works. I have been using the service for about a year now. You can tell a noticeable difference.
James Estes did a fantastic job aerating my lawn! Very Thorough and covered every corner of my lot! he then explained what I needed to do t make my lawn even greener! GREAT JOB James!
The friendliness and knowledge of the employees (David Deemer) that take care of my lawn.
The results of my lawn, health, the color and the lack of weeds is incredible.
Very friendly and knowledgeable service technicians.
One on one contact. Knowing exactly what I’m getting and what is needed.
The personal attention and care I get from your Specialist 2275 David Demer, He goes out of his way to make sure that we are satisfied and gives you excellent personal treatment. We really like him and want him to come all the time.
Ed Coulson
Always a neat and clean job.
Your specialists always due a great job and couldn't be friendlier.
Nice work!
The technician today was very thorough.
So far TruGreen is doing a good job on keeping our lawn looking good. Keep up the good work.