Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   July 15, 2015 — Rated 10 out of 10 by J.D. Zerorez Spokane
What do you like about our products and services?

I liked that it that the carpet felt clean.

Report a concern   July 15, 2015 — Rated 10 out of 10 by B.R. Zerorez Spokane
What do you like about our products and services?

The fine young men who did the job gave good advice about the products and they worked as they said they would. They did a superb job cleaning and I will definitely use your service again and the young men who did the job. Thx

Report a concern   July 14, 2015 — Rated 10 out of 10 by nelson leslie Zerorez Spokane
What do you like about our products and services?

great service, work completed to my satisfaction

Report a concern   July 14, 2015 — Rated 10 out of 10 by J.T. Zerorez Spokane
What do you like about our products and services?

Well trained, consistent, courteous people who do the job quickly and professionally.
Product and process are the best at getting things clean but also not needing another
cleaning for a much longer time than your competition.

Report a concern   July 14, 2015 — Rated 9 out of 10 by C.R. Zerorez Spokane
What do you like about our products and services?

the product works and staff are friendly

Report a concern   July 14, 2015 — Rated 10 out of 10 by J.L.B. Zerorez Spokane
What do you like about our products and services?

Friendly and great

Report a concern   July 13, 2015 — Rated 9 out of 10 by S.B. Zerorez Spokane
What do you like about our products and services?

Very professional and did a wonderful job.

Report a concern   July 13, 2015 — Rated 9 out of 10 by D.D. Zerorez Spokane
What do you like about our products and services?

We liked the fact when you were not able to make the time frame, you provided one room free.
That was a great good faith move. We liked the fact that your employee was a clean cut, polite young man.
Our only concern was that the carpet was very wet. It took over ten hours to dry on a mid
90 degree day. It may have been possible that the young man was trying to catch up some time and didn't notice how wet the carpet was. His first appointment was a nightmare. He did not
say that. We surmised that from a comment about the carpet not being cleaned in eight years.
It is too bad customers can't be a little more accurate with information, when making an
appointment.

Report a concern   July 13, 2015 — Rated 10 out of 10 by C.M. Zerorez Spokane
What do you like about our products and services?

I liked the fact that Rusty was so willing to help get the pet spots out of my rug and he did a fantastik job! My new neigbor across the street asked me about Zerorez when she saw the truck out front and asked if I would recommend them, I said very much so! Thank you for working with me and I will use you again and agian!

Report a concern   July 13, 2015 — Rated 10 out of 10 by R.R. Zerorez Spokane
What do you like about our products and services?

Prompt, friendly and helpful service. Took care of a bad stain...wasn't able to get rid of another one...but tried and explained everything. The carpet looks beautiful.

Report a concern   July 13, 2015 — Rated 10 out of 10 by D.M. Zerorez Spokane
What do you like about our products and services?

The first visit didn't go well. The floors were wet for days. Another cleaner came out and remedied the situation. I had new furniture arrive while he was cleaning and he was very accommodating. I will definitely call you again.

Report a concern   July 13, 2015 — Rated 9 out of 10 by S.G. Zerorez Spokane
What do you like about our products and services?

They were late to get here, which was a problem as I run a busy office and the three girls had the afternoon off, one person had to stay behind (miss her afternoon off due to being late 33 minutes), other than that it was awesome!!! The zerorez workers were very professional and we had them lock up after they left. First name removed

Report a concern   July 13, 2015 — Rated 10 out of 10 by M.K.S. Zerorez Spokane
What do you like about our products and services?

Quality workmanship

Report a concern   July 13, 2015 — Rated 10 out of 10 by M.J. Zerorez Spokane
What do you like about our products and services?

Easy to book, friendly service.

Report a concern   July 13, 2015 — Rated 10 out of 10 by J.L. Zerorez Spokane
What do you like about our products and services?

Cleanliness, price

Report a concern   July 12, 2015 — Rated 10 out of 10 by Brenda Lacey Zerorez Spokane
What do you like about our products and services?

The technician was very professional and courteous. The carpets looked very good when he completed the job.

Report a concern   July 11, 2015 — Rated 10 out of 10 by K.N. Zerorez Spokane
What do you like about our products and services?

Not only is your team punctual but they're extr knowledge and courteous. I have used Zerorez for several years now and everyone I am beyond happy with the end result. The two brothers I had on Wednesday were so amazing that they even enteracted with my two children (8 and 4 years old) that are in the "why" stage. Not only did they just answer all their crazy questions but they explained each one and kept a huge smile on their faces. I give both of these gentlemen an A+ and will request them for all of my further services. THANK YOU FOR ALL YOU DID!!! My carpet looks amazing again!!

Report a concern   July 11, 2015 — Rated 9 out of 10 by M.J.S. Zerorez Spokane
What do you like about our products and services?

Excellent job with no residue. Just a bit surprised at the cost for the stairs. Special was 3 rooms for $ 99.00 a great price but the stairs were 99.00 plus the landing! Should have questioned the technician more carefully but at this rate, we'!! clean the carpets every 2 years instead of one. Technical help was very good. Contact me if possible. Thank you

Report a concern   July 11, 2015 — Rated 9 out of 10 by N.M.T. Zerorez Spokane
What do you like about our products and services?

I am very pleased with the quality of the work.

Report a concern   July 10, 2015 — Rated 10 out of 10 by A.S. Zerorez Spokane
What do you like about our products and services?

Our carpets look fantastic and the service was great!

Report a concern   July 10, 2015 — Rated 10 out of 10 by K.H. Zerorez Spokane
What do you like about our products and services?

ALWAYS GETS US IN ASAP

Report a concern   July 10, 2015 — Rated 10 out of 10 by L.H. Zerorez Spokane
What do you like about our products and services?

Excellent customer service and the carpets look and smell great!!

Report a concern   July 10, 2015 — Rated 9 out of 10 by S.G. Zerorez Spokane
What do you like about our products and services?

The technician was courteous and friendly. The carpets look great.

Report a concern   July 10, 2015 — Rated 10 out of 10 by M.W. Zerorez Spokane
What do you like about our products and services?

I really like Zerorex, I have used them 5 or 6 times now and they do a great job. The employees are well trained and pleasnt to work with.

Report a concern   July 10, 2015 — Rated 10 out of 10 by Adrian Workman Zerorez Spokane
What do you like about our products and services?

Prompt, straight up pro service. Also, carpets very clean! Thanks again, Zerorez!

Report a concern   July 10, 2015 — Rated 10 out of 10 by David Tietz Zerorez Spokane
What do you like about our products and services?

Professional staff, skilled technitions, punctual for appointments, responsible with property such as our rentals they often have to lock up when they leave and they have everytime. Also if a call back is necessary there is no hassel, they promptly come out and finish the job. Great company.

Report a concern   July 10, 2015 — Rated 9 out of 10 by Teri Bachman Zerorez Spokane
What do you like about our products and services?

Carpet feels very clean when I walk on it. Teri

Report a concern   July 10, 2015 — Rated 9 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

Service was good. Tech was very polite and worked hard to get stains out of our carpets. Service call was on time. I thought the charges for a 8 foot hallway was an overcharge. Over all, the carpet does look better.

Report a concern   July 10, 2015 — Rated 10 out of 10 by C.H. Zerorez Spokane
What do you like about our products and services?

The carpets look great & the service is amazing.

Report a concern   July 10, 2015 — Rated 9 out of 10 by R.L. Zerorez Spokane
What do you like about our products and services?

Gage was engaging and businesslike,while working at full speed throughout the process. He did well as to asking important questions of the doors to use and explaining the process of cleaning. As far as using corner guards not to ding my drywall or wall heaters ,he failed to use any of them. He needs to use his cell phone to show the customer what figures he is adding up. Overall--------he is a great tech and has good people skills ,but might need to improve his final billing presentation. , or is that the company's lack of invoicing with paper pricing the real problem. I had to send two e-mails and wait on the phone 14 minutes to request some kind of proof that I paid 300.00 dollars. You have a glitch in your customer friendly billing process!


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