Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   January 7, 2018 — Rated 10 out of 10 by A.K. Zerorez Spokane
What do you like about our products and services?

The technician made sure we knew what was going on every step of the way. He was extremely friendly and professional. The service was fantastic.

Response from Zerorez Spokane:

We love to hear that Amy, thank you for letting us know how we did.

Report a concern   January 7, 2018 — Rated 10 out of 10 by A.K. Zerorez Spokane
What do you like about our products and services?

The technician made sure we knew what was going on every step of the way. He was extremely friendly and professional. The service was fantastic.

Report a concern   January 7, 2018 — Rated 10 out of 10 by K.S. Zerorez Spokane
What do you like about our products and services?

Excellent technicians and work well done!

Response from Zerorez Spokane:

Thanks a bunch Karin.

Report a concern   January 7, 2018 — Rated 9 out of 10 by M.N. Zerorez Spokane
What do you like about our products and services?

Zerorez gets the carpets clean, gets the spots out and removes the tracks in the carpet where traffic is the highest.

Response from Zerorez Spokane:

That sounds great Michael and Cindy, thanks for the feedback.

Report a concern   January 6, 2018 — Rated 10 out of 10 by D.R. Zerorez Spokane
What do you like about our products and services?

My zerorez experience was excellent. The representative was friendly informative and professional. I will be sure to call zerorez again.
First name removed

Response from Zerorez Spokane:

We love to hear that Debbie, thank you for letting us know how we did.

Report a concern   January 6, 2018 — Rated 10 out of 10 by L.D. Zerorez Spokane
What do you like about our products and services?

Rusty was great !

Response from Zerorez Spokane:

Thank you for the wonderful rating Liz.

Report a concern   January 6, 2018 — Rated 9 out of 10 by B.O. Zerorez Spokane
What do you like about our products and services?

Knowledge of job

Response from Zerorez Spokane:

Thank you for the valuable feedback Tyson.

Report a concern   January 6, 2018 — Rated 10 out of 10 by C.C. Zerorez Spokane
What do you like about our products and services?

We had some problem pet areas that Zerorez was able to treat and clean. There is no residual smell or spots. Great professional service.

Response from Zerorez Spokane:

We sure do love hearing that Christina, thank you.

Report a concern   January 6, 2018 — Rated 10 out of 10 by L.B. Zerorez Spokane
What do you like about our products and services?

Flexible scheduling, quality service, and affordable prices.

Response from Zerorez Spokane:

I like the way you broke it down like that Lindsay, thank you.

Report a concern   January 5, 2018 — Rated 10 out of 10 by C.O. Zerorez Spokane
What do you like about our products and services?

quick, easy to schedule, friendly service

Response from Zerorez Spokane:

Good to hear Christina, thank you.

Report a concern   January 4, 2018 — Rated 10 out of 10 by M.W. Zerorez Spokane
What do you like about our products and services?

Carpet guy was awesome

Response from Zerorez Spokane:

Thanks Misti, we like hearing that and I will let Patrick know.

Report a concern   January 4, 2018 — Rated 9 out of 10 by C.J. Zerorez Spokane
What do you like about our products and services?

Efficient service. Especially appreciated being informed of when the representive would be at my home.

Response from Zerorez Spokane:

That's nice to hear Carol, thank you for the feedback.

Report a concern   January 4, 2018 — Rated 10 out of 10 by L.W. Zerorez Spokane
What do you like about our products and services?

I was very happy with the service. I believe the gentlemans name was Nick that shampooed our whole house. He was very efficient and professional. Did an awesome job. I like how the carpets dry quickly and they smell so fresh. No residue. Love it. I will be calling again for next cleaning and I will certainly recommend. Thank you.

Response from Zerorez Spokane:

Thank you for the kind words and recommendation LInda. I will share the kudos with your tech.

Report a concern   January 4, 2018 — Rated 10 out of 10 by A.J. Zerorez Spokane
What do you like about our products and services?

Great service. Attention to detail. Will make things right if customer is not happy. Technicians and sales people are very professional. Carpets always look fantastic when they are done. Have tried another company and came back to Zerorez and will continue to use them.

Report a concern   January 3, 2018 — Rated 10 out of 10 by W.J. Zerorez Spokane
What do you like about our products and services?

Everything

Response from Zerorez Spokane:

We appreciate the feedback William.

Report a concern   January 3, 2018 — Rated 10 out of 10 by L.Y. Zerorez Spokane
What do you like about our products and services?

Qualified workers that are well trained and do a good job. It's also nice that they show up on time.

Response from Zerorez Spokane:

We love to hear that Larry, thank you.

Report a concern   January 3, 2018 — Rated 10 out of 10 by V.D. Zerorez Spokane
What do you like about our products and services?

Very friendly tech and carpets look awesome!

Response from Zerorez Spokane:

Good to hear Vicki, thank you for letting us know.

Report a concern   January 3, 2018 — Rated 10 out of 10 by B.G. Zerorez Spokane
What do you like about our products and services?

Always explain all details while on phone making appt.
Carpet cleaner again grows over over the details.
I know before the job begins what the price is for the service

Response from Zerorez Spokane:

We love to hear that Bardie, thank you for taking the time to let us know.

Report a concern   January 2, 2018 — Rated 10 out of 10 by A.D. Zerorez Spokane
What do you like about our products and services?

The tech arrived on time, he walked me through the process and let me know what I would need. He saved me $$ by letting me know the difference between the topical and the sub extraction.
I would totally recommend telling my friends/family to use Zerorez and I will use them again!

Response from Zerorez Spokane:

Thank you for the kind words and recommendation Annette.

Report a concern   January 2, 2018 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

Awesome service and friendly technicians!

Response from Zerorez Spokane:

Thank you very much Carol.

Report a concern   January 2, 2018 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

Amazing customer services!

Response from Zerorez Spokane:

We love seeing that 10 Stephany, thank you. Go Zags!

Report a concern   January 1, 2018 — Rated 10 out of 10 by G.R. Zerorez Spokane
What do you like about our products and services?

We found the service provided by Zerorez to be excellent from my first phone call asking questions about furnace vent cleaning, through the completion of the work. The appointment was scheduled very quickly with us having an estimate of the anticipated expense for the work. I was contacted with an update on the appointment time and then again when the service representative was about 30 minutes away. The service person was great. Upon reviewing the job, the price actually went down in price! He did a great job and provided before & after pics of the vents. We will definitely recommend Zerorez.

Response from Zerorez Spokane:

Thank you for the valuable feedback Gene. We appreciate the kind words and recommendation from you. I will pass the kudos around to the team.

Report a concern   January 1, 2018 — Rated 10 out of 10 by S.R. Zerorez Spokane
What do you like about our products and services?

Quick and easy

Response from Zerorez Spokane:

We like to hear that Shelly, thank you.

Report a concern   January 1, 2018 — Rated 10 out of 10 by L.B. Zerorez Spokane
What do you like about our products and services?

The cleaner scheduled for me was Jake. I found him to be professional, polite and did a great job.

Response from Zerorez Spokane:

Thank you for the valuable feedback Linda, I will pass the kudos along to Jake.

Report a concern   January 1, 2018 — Rated 10 out of 10 by M.B. Zerorez Spokane
What do you like about our products and services?

Fast, friendly very professional.

Response from Zerorez Spokane:

We appreciate the feedback Mike, thank you.

Report a concern   December 31, 2017 — Rated 10 out of 10 by M.B. Zerorez Spokane
What do you like about our products and services?

Crew was on time and did a great job.

Response from Zerorez Spokane:

That's what we like to hear Mike, thank you.

Report a concern   December 31, 2017 — Rated 10 out of 10 by T.R. Zerorez Spokane
What do you like about our products and services?

Nick did a great job!

Response from Zerorez Spokane:

I will let him know, thank you Terri.

Report a concern   December 31, 2017 — Rated 10 out of 10 by A.P. Zerorez Spokane
What do you like about our products and services?

No chemicals. We also just found out about the reusable furnace filters. We have since ordered one and cannot wait to get it! Always friendly employees too

Response from Zerorez Spokane:

Thank you for the feedback Andrea, I will pass the kudos along.

Report a concern   December 31, 2017 — Rated 10 out of 10 by V.M. Zerorez Spokane
What do you like about our products and services?

Removes most stains from our carpet. Leaves no residue with surfactant like our Bissel does.

Response from Zerorez Spokane:

We love to hear that Valla, thank you.

Report a concern   December 31, 2017 — Rated 10 out of 10 by L.P. Zerorez Spokane
What do you like about our products and services?

I've been using Zerorez since 2002 and have loved your services up to a couple of years ago. The guy who came was lazy and did a terrible job. He wanted to charge me extra for every little spot or spray when in all times previously the did it automatically. I was very disappointed and started using another company which I would still be using had it not been for your constant emails offering 3 rooms for $89.
I decided to give Z-rez amptjer chance. Glad I did. Jose was amazing! A very hard worker, wonderful personality, congenial, polite, very concerned about getting the carpet as clean as possible, explained what he was going to do. I will sing his praises. I will request him from now on, both on 2415 W Providence Ave amd 4811 N Walnut..
You are lucky to have such a dedicated and professional employee and if I owned the company I would do everything in my power to keep him.
Workers like him are few and far between and hard to find.
THANK YOU for sending him, I'm back to using Z-rez because of him and will recommend you to everyone.
Sincerely, Name removed

Response from Zerorez Spokane:

Wow, that is a great comeback story Louise. We can't thank you enough for giving us another shot. Jose is indeed the cream of the the crop and I want to clone him myself. :) I will share your kind words and comments with him. We appreciate your loyalty and recommendations.


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