Client Testimonials

Matt did a wonderful job, was very friendly, efficient and informative.

Expensive but good service

Zerorez sends out technicians who are on time, courteous, and do a great job cleaning our carpeting. Have used Zerorez for many years and will continue to do so. Our Tech Jacob did a great job on 4-8-25!

Friendly and courteous technician. Product to extract pet odors.

Jacob Thompson did a thorough job. The carpet looked brand new afterwards! He was conscientious and took the take to clean his machine well because our son has dog allergies. He also took the time to go concerns I had about potential chemicals.

Vent technician was on time, efficient, knowledgeable and friendly.

Customer service great! Attention to detail and clean products.

On time
Efficient
Perfection
Confident
Polite

Availability of services and scheduling

Radio

I would like to commend Logan for an outstanding job on my carpet. He did everything that I asked and answered all my questions. Please tell him "thank you" for a job well done!

You have a great product and you have outstanding customer service.

I just recently purchased a home and needed my carpets cleaned due to significant allergies.

The technician took some additional time to
treat problem areas with multiple applications
and to ensure he completed a thorough job.

I appreciated his attention to detail, his genuine concern for my allergies, and his professionalism.

I feel confident in recommending ZeroRez to my friends and family for their carpet care needs.

Friendly efficient, knowledgeable employee Who was thorough and made sure everything was cleaned up and working before leaving

Abby and her co-worker ( sorry, I did not get his name) were so friendly and helpful. They did such a great job and my very old carpets have new life.

Friendly and efficient employees and products that leave the carpet looking like new!

The guys did a great job!

Your process worked very well on my old carpet, employees were friendly and helpful.

Carpets look like “new” and dries very quickly.

Zero Rez communicated well regarding their arrival time and Jaxson did a very thorough and great job at our home.

“Jacob from ZeroRez was professional, thorough, and patient throughout the entire process. He took the time to answer all of my questions without making me feel rushed or like I was asking too much. I really appreciated how he walked me through each step, explaining what he was doing and what I could expect. His willingness to ensure I understood everything made the experience much more comfortable, and I felt valued as a customer.”

Friendly professional service. Made my carpet look like new again!

Thank you
Steven Francis

Very friendly and professional. Great job on carpet.

promptness,neatness while working, working efficiently. Came back when a spot came back and fixed it

I had Kevin S. from Zerorez Spokane come out on April 2, 2025, to clean our carpets, and he did an outstanding job! He spent about 4 hours tackling a huge project at our home in Rosalia—10 carpeted rooms (including oversized areas and offices), 2 closets, 18 stairs, and 8 tough urine spots from our dog. The total came to $1,254, which included a 3-room special, extra room charges, stair cleaning, and topical odor treatments. Kevin was thorough, professional, and clearly skilled at what he does. The carpets look brand new, and the pet odors are completely gone! He even threw in a free air duct inspection. For the price and the level of service, it was an incredible value. Kevin’s hard work and friendly attitude made this a 5-star experience—I’d highly recommend him and Zerorez to anyone!

The service person was punctual, very pleasant and followed through on his calls about the work, price, completion, and payment.

Did an amazing job.

I am always pleased with the end results and the worth ethics of the workers.

The results are great.

Good customer service

Cleans with little to no residue…