Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   June 17, 2020 — Rated 10 out of 10 by J.H. Zerorez Spokane
What do you like about our products and services?

They did a wonderful job🤩. I contacted them on short notice and they responded right away. The young man who came was very personable and did a great job! I would recommend Zerorez to anybody who needs carpet help😃

Report a concern   June 17, 2020 — Rated 10 out of 10 by L.A. Zerorez Spokane
What do you like about our products and services?

I like the results of having my carpets done.

Report a concern   June 17, 2020 — Rated 10 out of 10 by Esther Collin Zerorez Spokane
What do you like about our products and services?

When the treatment did not get rid of the problem they were willing to come out as many times as needed until the problem was gone.

Report a concern   June 17, 2020 — Rated 10 out of 10 by T.S. Zerorez Spokane
What do you like about our products and services?

Great job awesome service

Report a concern   June 17, 2020 — Rated 10 out of 10 by Heather Brown Zerorez Spokane
What do you like about our products and services?

Very professional! They did an amazing job!! The tech was very knowledgeable.

Report a concern   June 17, 2020 — Rated 10 out of 10 by C.G. Zerorez Spokane
What do you like about our products and services?

Great service, friendly, knowledgeable technician. Very safety conscious.

Report a concern   June 17, 2020 — Rated 10 out of 10 by Mike & Sue Davey Zerorez Spokane
What do you like about our products and services?

Guy was very hospitable with a great personality. He did a fantastic job on our carpet. We’ve used Zerorez exclusively for years and have always been happy with the results. The carpet dries very quickly. Great company

Report a concern   June 17, 2020 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

Thank you for the great work and cleaning up so well after!

Report a concern   June 17, 2020 — Rated 10 out of 10 by F.P. Zerorez Spokane
What do you like about our products and services?

Lead tech very personable, knowledgeable, and efficient!

Report a concern   June 17, 2020 — Rated 10 out of 10 by B.W. Zerorez Spokane
What do you like about our products and services?

Ok, when I am wrong, I say I am wrong. I work for a business and to say our job scheduled through the business for a client was a mass of misunderstanding and communication issues is an understatement. Melanie took the time to research all that was said on both sides and figured out what the problem was. She called me and we discussed how they do business and how we do business and came up with a plan of action for the future. I did not have any issue with quality of work, it was all communication related. On our part we definitely had too many cooks in the kitchen. I also learned some things about zero-rez ... they also clean grout, vinyl, ducts, and I believe she named a couple of other things. The most important thing I learned was they have top notch customer service and I don't care how good a job is done it always comes down to customer service as the deciding factor whether to use a company again. Using zero-rez again is a definite YES.

Report a concern   June 17, 2020 — Rated 9 out of 10 by Megan Borges Zerorez Spokane
What do you like about our products and services?

Zerorez is reliable and consistent. They are the true experts in carpet cleaning!

Report a concern   June 17, 2020 — Rated 10 out of 10 by Pamela Schoelen Zerorez Spokane
What do you like about our products and services?

Very friendly service reps. On time show up. Worked with my budget. Servicemen worked hard to get the best possible results. I thought my carpet was history and needed to be replaced but they were able to bring it back to life

Report a concern   June 17, 2020 — Rated 10 out of 10 by J.S. Zerorez Spokane
What do you like about our products and services?

Lucas did a wonderful job addressing my concerns with rust and urine stains. I liked the protectant options and the rate by room- great service from our tech!

Report a concern   June 17, 2020 — Rated 10 out of 10 by Tina Horn Zerorez Spokane
What do you like about our products and services?

I love the service tech that came out. We have had him twice and does an outstanding job.

Report a concern   June 16, 2020 — Rated 9 out of 10 by L.N. Zerorez Spokane
What do you like about our products and services?

Very professional and thorough. Very pleased with the service provider.

Report a concern   June 16, 2020 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

Pretty dang awesome. Will use in the future.

Report a concern   June 16, 2020 — Rated 10 out of 10 by Jayme Walter Zerorez Spokane
What do you like about our products and services?

Air ducts

Report a concern   June 16, 2020 — Rated 10 out of 10 by Adrian Finch Zerorez Spokane
What do you like about our products and services?

Always friendly and easy to work with. Carpets always turn out great!

Report a concern   June 16, 2020 — Rated 10 out of 10 by M.A. Zerorez Spokane
What do you like about our products and services?

Great customer service!
It really helped to know the technician was on his way. And, I also appreciated the booties he wore, all of the details to protect my home, as well as the face mask during this time.
Noel was not only courteous and friendly, but it’s the best my carpet has ever looked!
Thanks Noel!

Report a concern   June 16, 2020 — Rated 10 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

We use your services for our rental properties and our home. Dries easily.

Report a concern   June 15, 2020 — Rated 10 out of 10 by T.D. Zerorez Spokane
What do you like about our products and services?

My carpets look amazing and I love the products and the employees are great! Thanks for everything!

Report a concern   June 15, 2020 — Rated 9 out of 10 by M.B. Zerorez Spokane
What do you like about our products and services?

Great for getting large projects done in a timely manner!

Report a concern   June 15, 2020 — Rated 10 out of 10 by Samantha Pierce Zerorez Spokane
What do you like about our products and services?

Zerorez is our go to carpet cleaning service. Lucus was our service techs this time and was very knowledgeable and friendly. Our carpet stay looking cleaner and fresh smelling longer with Zerorez. Would highly recommend Zerorez as your go to carpet cleaning service

Report a concern   June 14, 2020 — Rated 10 out of 10 by L.D. Zerorez Spokane
What do you like about our products and services?

Carpet feels and looks very nice and clean. The employee was very kind and Professional

Report a concern   June 14, 2020 — Rated 10 out of 10 by T.K. Zerorez Spokane
What do you like about our products and services?

Let me see how they work.

Report a concern   June 14, 2020 — Rated 10 out of 10 by S.W. Zerorez Spokane
What do you like about our products and services?

The tech was very knowledgeable and reassuring, he walked into a mess and fixed it!

Report a concern   June 14, 2020 — Rated 10 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

Very clean and thorough.

Report a concern   June 14, 2020 — Rated 10 out of 10 by K.F. Zerorez Spokane
What do you like about our products and services?

Super friendly and efficient! Very thorough.

Report a concern   June 14, 2020 — Rated 10 out of 10 by M.F. Zerorez Spokane
What do you like about our products and services?

Good cleaning, gets out soiled areas well, good job on bathroom floor tile and grout.

Report a concern   June 14, 2020 — Rated 10 out of 10 by Perry Roberts Zerorez Spokane
What do you like about our products and services?

Thank you for your friendly, professional and helpful employees from scheduling the appointment, the reminder calls and the technician who performed the service.
Jacob arrived on time and completed the job in the time he provided at the start.
We will definitely call Zerorez first the next time we need our carpets cleaned.
Perry


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