- Phone: 509-590-0022
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Client Testimonials
Very satisfied with their work and service and will continue to have them clean our carpets
I have used Zerorez two or three times and my carpets always look great. Our technician was a wonderful young man who was polite and friendly. I'll use Zerorez again the next time I get my carpets cleaned.
You made it right. The other technician that came did an exceptional job. He got out stains the other one said they wouldn't come out. The only thing is that I had to fight so hard and you wouldn't have believed me it wasn't for Josh. That's pretty sad. Do you know that you have not a good reputation and I didn't know until after this. I think you should pay the person for a good job even though it's a redo because he did a much better job.
Did exactly what was expected
It’s about the quality and Professionalism of the Technician. I was impressed from start to finish!
Lucas was 100%, gold-plated, THE BEST. Very professional, very friendly, careful to wear booties, careful of our old dogger and extra thorough.He first went over everything I needed done and in the doing of it all, never missed a bit. He was wunnerful! I hope he's available the next time we WILL call Zerorez. Donna
Great service. Friendly technician .
Professional employees and friendly people who answer the phone when I call to schedule.
Luke was very professional and did a fantastic job cleaning our carpets. He didn't leave until we inspected the job he had done and we were very pleased how the carpets look and smell. Thanks Luke for a job well done.
We have an issue with our dog urinating in areas with carpet. You were able to remove the smell and the stain. I love that you provide a 30 day guarantee as well.
The gentleman who did my carpets was so professional & thorough in his work. It was a pleasure to work with him!
Thank you.
Zachariah was on time and got right to work checking my carpets and explaining my options. He was here for about 2 hours and did a phenomenal job. Very polite & took care of business , we will request him for future services.
Great technician, great results.
It was easy and quick
Your service rep Aleicia was knowledgeable, professional and friendly and has a wonderful heart for customer service. She is a hard worker and did a very thorough job. Thank you!
your employee was very nice and noligable of what needed done,very professional!
Thank you!
Lucas was our service provider and did an outstanding job. Very personable and provided very helpful information about the service. Outstanding job!
communication and results
I like that there is no residue left on the carpets.
On time arrival, very personal staff, clean, neat, took xtra steps to complete the job. Nice experience!
Excellent results, clean smell, professional experts!
Your tech was very nice and did a good job. I think she tried a little bit too hard to "upsell" me trying to beat her record but I am in sales and can appreciate her desire to succeed.
Quality work, great communication, and prompt service.
Carpets looked great but the service tech made the whole experience! He was awesome and super friendly! It’s solely because of our experience with him that we will be back.
Alicia was very professional and efficient. Her knowledge of the products and tips she provided helped me. Alicia was warm and friendly.
She is a valuable technician for your company and in the future, I will ask for her to service our needs, if possible in the future!
Thanks Alicia, you ROCK!
We just had our living room and bedroom carpets cleaned in addition to the area rug in our dining room. I was ready to replace the area rug but once A.J. was done with it it looks almost brand new. I guess I will have to wait a while to replace it, which my husband is very happy about. A.J. did a spectacular job for us. I will be calling Zerorez again next year. Thank you!!!
My carpets always look great when cleaned and they dry quickly
Professionalism, does a good job in taking the time to clean the carpet and not rush through it.
Priced well, nice and professional staff, on time service

Josh was amazing! Super efficient and knowledgeable about treatments. He is a dog lover too. Great experience overall!