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based on 33499 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The process is efficient and clean. Technicians are polite and work quickly. Our carpets look and feel wonderful!!!
We have used Zerorez numerous times and are very pleased with the results.
With kindest regards,
Robyn Knab
Ben is so knowledgeable and courteous. He did a amazing job on my tile! The grout looks like new! Ben does a great job. He works quickly, but is very thorough. I will ask for him in the future.
Professional. On-time. Beautiful results.
We were very happy with the cleanliness of the carpets. Our technician was very knowledgeable and professional. We had some major problems with scheduling, but Jake Stone was able to resolve it and we were very happy with the way he handled it.
gets up all the dirt
Friendly service and great clean.
My carpets stay clean longer when I use zerorez. The technician was on time and explained what he was going to do before he started and then worked hard and efficiently to complete the job.I am very happy with zerorez.
Clean carpet, stains removed, efficient, friendly operator. Brad did his job well.
The service satisfied my expectations. The tech was professional and efficient.
I like that there are no chemicals, and I know that it is clean. It smelled good, and felt amazing when you were done. It was like brand new carpet!
dependable and friendly employees
I was promised a receipt by email and have received only your request for feedback
it's safe, effective and Isaih is very nice and knows my house; I have requested him for a couple years now, and he is very respectful and does a great job!
No soap residue and the technician was very friendly and knowledgeable.
No chemicals are used and the service men are very knowledgable and friendly.
The per treatment worked 100% as said.
customer services, on-time, respect and friendly
prosfessional, polite, good product.
Your representative knew his product, he was thoughtful, careful, efficient, liked his work. Quickly he developed a trusting relationship with his customer.
They offered quiet cleaners didn't have to use fans and didn't use chemicals. I like the quick efficient way that the rep and call center worked together.
Easy to schedule and on time and very clean energetic boy that the job
The pricing isn't especially attractive. Even with the advertised "special" of $25 per room, my bottom line was just the same as last year when I had it done at full price. I'm sure I could have gotten the cleaning done cheaper, but I've used you before, and I'm a creature of habit.
The technicians have always been friendly and knowledgeable. I feel like they really care about doing the best job possible.
They are the best. Your service is exce
I was a little worried because Zerorez has some pretty bad Google reviews, but Roy Alltop did an amazing job! I could tell that he enjoys and takes pride in his work. My carpets look and feel amazing.
My carpet has bubbles in it. Also, my furnace sounds like it is spinning down when it shuts off after I had my vents cleaned. Why?
You do a great job.
The technician,Rees, was very professional, informative and courteous. My carpet is older, but Rees was able to efficiently clean them.
My service man was very knowledgeable and hard working. I already have recommended your co.
I had two people come my first visit. One of the men constantly interrupted my phone call and wanted me to come see what he was doing for 4 hrs. He tried to upsale me on 10 dufferent things. So not what ive experienced from you befor. The other man was working and was a gentleman.