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based on 33455 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet technician was super HOT.
I’d tap that.
Fantastic services. Friendly and very knowledgeable. Love the clean feel and smell of the products. Major difference than with a company using chemical cleaning products, the odors that stick around make me sick. Didn’t have that problem at all!
My carpets always feel clean without being stiff or sticky. The techs who clean my carpets have always been professional and done a great job.
I like that you don’t use chemicals in your cleaning service. I have young children and I don’t want chemicals in my carpet. I also liked how easy it was to schedule and how quickly I could have them cleaned. Our technician was very friendly and worked quickly. Overall, a good experience!
Natural, no chemicals, no soaps. You tech was very thorough and provided professional and friendly service.
More up front price quotes...actual carpet cleaning was 7x more than the quote...seems deceiving. Carpets seem clean however don’t feel it was quite worth it for the price point. Technician was nice & pleasant however. Not sure if we’ll use Zerorez again.
Great service!
Previous customer. Initially heard good things from a friend
Still have spots
I was really happy with the way my carpets came out. They dried very fast and carpet was not stiff afterwards. The 2 guys that came out were very professional and I liked that corner guards were put up before they started.. I will definitely be calling them whenever I need them again.
Quick, thorough, professional, and friendly
Easy scheduling, friendly service
I have never used Zerorez. It was recommended to me by my mom. I was very happy with the service. The technician, Eric, was friendly and assisted with the best treatment for pet stain removal. I was very happy with the end result. I have no more pet odors and the carpets feel clean without strong smells or residue.
Mitch did a great job!
Ben the service technician was very thorough.
Quality, carefulness and knowledgable workers
Technician was pleasant, knowledgeable and efficient. Carpets feel really good—no residue afterwards.
Friendly technicians excellent product
Friendly staff, no harmful chemicals (we have 3 kids and a dog)
I’ve responded to one of these once right after my carpets were cleaned. At that time I was really impressed with the speed in which they cleaned the carpet. It’s been a while since the cleaning and actually the carpet looks just like it did before only at least I know it’s clean. This isn’t the fault of the men doing the cleaning. I think it’s just a poor quality carpet. The men were very professional and thoughtful. They advised me via text about their arrival time etc.
We Love the Zerorez company! Everything about this fine company is just “a cut above any other company we have dealt with.”
First of all, the woman we dealt with on our first inquiry by phone was so nice and friendly. She really was interested in us and what our needs were. She just really did care. She answered every question we had.
We had to change our appointkehi
We had our p
I was able to get an appointment quickly. Technicians were friendly and punctual.
Pleasant workers, worked hard, got tough stains out carpet, looks great
The people are great
Your product is isn't any good. Didn't remove spots that RESOLVE did
Carpets are clean look like new. Great technician courteous, respectful and knowledgeable about the process explaining his process.
You guys took extra care to ensure that my allergies would not be an issue. Not many places would take the time to do that. Thank you
1.The fact that the cleaning it was not as I expected, because I had to call back and request a follow up service, and even after that one, it still did not cleaned as I wanted to be clean. There are some parts of the carpet and tile edges where the cleaning crew did not insisted to clean, and is still not looking good.
2. When I called and made the appointment , I explain them that I want to whole house floors to be clean (carpet, tile and wood floors), and it could be better to come first thing in the morning, but instead they gave me the first available, which it was in the afternoon. They come around 1 o'clock and took them 7 hours to finish.
The policy about appointments have to be revised and the cleaning crew have to work harder to make the clients happy. Based on that, I might use your services in the future or not.
Your technicians are always polite friendly and efficiant. I love how fast the carpet dries and the general overall job leaves the carpets looking so much better than other carpet cleaning services.
I like that there is no residue so my carpets stay cleaner longer

the carpets look amazing, the technician was courteous. He didn't try to hard sale me extras but did recommend them. The price was reasonable.