Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33455 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2019 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

the carpets look amazing, the technician was courteous. He didn't try to hard sale me extras but did recommend them. The price was reasonable.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Nate Russell Zerorez Salt Lake City
What do you like about our products and services?

My carpet technician was super HOT.

I’d tap that.

Report a concern   May 12, 2019 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Fantastic services. Friendly and very knowledgeable. Love the clean feel and smell of the products. Major difference than with a company using chemical cleaning products, the odors that stick around make me sick. Didn’t have that problem at all!

Report a concern   May 12, 2019 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

My carpets always feel clean without being stiff or sticky. The techs who clean my carpets have always been professional and done a great job.

Report a concern   May 11, 2019 — Rated 9 out of 10 by Emily Bean Zerorez Salt Lake City
What do you like about our products and services?

I like that you don’t use chemicals in your cleaning service. I have young children and I don’t want chemicals in my carpet. I also liked how easy it was to schedule and how quickly I could have them cleaned. Our technician was very friendly and worked quickly. Overall, a good experience!

Report a concern   May 11, 2019 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

Natural, no chemicals, no soaps. You tech was very thorough and provided professional and friendly service.

Report a concern   May 11, 2019 — Rated 5 out of 10 by T.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

More up front price quotes...actual carpet cleaning was 7x more than the quote...seems deceiving. Carpets seem clean however don’t feel it was quite worth it for the price point. Technician was nice & pleasant however. Not sure if we’ll use Zerorez again.

Report a concern   May 11, 2019 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Great service!

Report a concern   May 11, 2019 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Previous customer. Initially heard good things from a friend

Report a concern   May 11, 2019 — Rated 5 out of 10 by T.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Still have spots

Report a concern   May 11, 2019 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

I was really happy with the way my carpets came out. They dried very fast and carpet was not stiff afterwards. The 2 guys that came out were very professional and I liked that corner guards were put up before they started.. I will definitely be calling them whenever I need them again.

Report a concern   May 11, 2019 — Rated 10 out of 10 by Jennifer Avery Zerorez Salt Lake City
What do you like about our products and services?

Quick, thorough, professional, and friendly

Report a concern   May 10, 2019 — Rated 9 out of 10 by Kaitlin Rackham Zerorez Salt Lake City
What do you like about our products and services?

Easy scheduling, friendly service

Report a concern   May 10, 2019 — Rated 10 out of 10 by erika jensen Zerorez Salt Lake City
What do you like about our products and services?

I have never used Zerorez. It was recommended to me by my mom. I was very happy with the service. The technician, Eric, was friendly and assisted with the best treatment for pet stain removal. I was very happy with the end result. I have no more pet odors and the carpets feel clean without strong smells or residue.

Report a concern   May 10, 2019 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Mitch did a great job!

Report a concern   May 10, 2019 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Ben the service technician was very thorough.

Report a concern   May 10, 2019 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

Quality, carefulness and knowledgable workers

Report a concern   May 10, 2019 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Technician was pleasant, knowledgeable and efficient. Carpets feel really good—no residue afterwards.

Report a concern   May 10, 2019 — Rated 10 out of 10 by Luana Moulton Zerorez Salt Lake City
What do you like about our products and services?

Friendly technicians excellent product

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff, no harmful chemicals (we have 3 kids and a dog)

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

I’ve responded to one of these once right after my carpets were cleaned. At that time I was really impressed with the speed in which they cleaned the carpet. It’s been a while since the cleaning and actually the carpet looks just like it did before only at least I know it’s clean. This isn’t the fault of the men doing the cleaning. I think it’s just a poor quality carpet. The men were very professional and thoughtful. They advised me via text about their arrival time etc.

Report a concern   May 10, 2019 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

We Love the Zerorez company! Everything about this fine company is just “a cut above any other company we have dealt with.”

First of all, the woman we dealt with on our first inquiry by phone was so nice and friendly. She really was interested in us and what our needs were. She just really did care. She answered every question we had.
We had to change our appointkehi

We had our p

Report a concern   May 9, 2019 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

I was able to get an appointment quickly. Technicians were friendly and punctual.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Valerie Stuhff Zerorez Salt Lake City
What do you like about our products and services?

Pleasant workers, worked hard, got tough stains out carpet, looks great

Report a concern   May 9, 2019 — Rated 8 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

The people are great
Your product is isn't any good. Didn't remove spots that RESOLVE did

Report a concern   May 9, 2019 — Rated 10 out of 10 by P.F. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are clean look like new. Great technician courteous, respectful and knowledgeable about the process explaining his process.

Report a concern   May 9, 2019 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

You guys took extra care to ensure that my allergies would not be an issue. Not many places would take the time to do that. Thank you

Report a concern   May 9, 2019 — Rated 8 out of 10 by E.J. Zerorez Salt Lake City
What could we do to improve?

1.The fact that the cleaning it was not as I expected, because I had to call back and request a follow up service, and even after that one, it still did not cleaned as I wanted to be clean. There are some parts of the carpet and tile edges where the cleaning crew did not insisted to clean, and is still not looking good.
2. When I called and made the appointment , I explain them that I want to whole house floors to be clean (carpet, tile and wood floors), and it could be better to come first thing in the morning, but instead they gave me the first available, which it was in the afternoon. They come around 1 o'clock and took them 7 hours to finish.

The policy about appointments have to be revised and the cleaning crew have to work harder to make the clients happy. Based on that, I might use your services in the future or not.

Report a concern   May 9, 2019 — Rated 9 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians are always polite friendly and efficiant. I love how fast the carpet dries and the general overall job leaves the carpets looking so much better than other carpet cleaning services.

Report a concern   May 8, 2019 — Rated 10 out of 10 by N.C. Zerorez Salt Lake City
What do you like about our products and services?

I like that there is no residue so my carpets stay cleaner longer


Privacy Policy