Client Testimonials

The fact that no chemicals are used as well as dry time when completed. Jose was our carpet cleaner, Jose displayed professionalism in the work he did as well as having knowledge and explaining the overall process and other services that zerorez has to offer. we will definitely continue to use there services, our next service will be air duct cleaning. thank you Mrs. Antonia Beaver from Elk Grove CA

Cleans carpet it looks like new.

The gentleman that did our tile and carpet was the best!!! He deserves a raise sent way beyond his job such a nice guy great great job with could remember his name!!

Reminder call.

The service tech was very friendly, helpful and personable. He even cleaned an area rug for me at no charge.

Our carpets look beautiful! The gentleman was informative and thorough and it was a fair price. Great!!!!

The technician showed up on time was respectful, respectable, and did a good job and I'm happy with the cleaning job

The service was great and my carpets and furniture look fantastic.

I've always thought your company does a good job but this last time especially, you stood behind your work as the first person who came out did not do a thorough job and left many missed areas resulting in the entire bedroom and office needing to be recleaned. This was done by your technician without extra charge and we really appreciated that.

Professional.

Joseph did a great job÷!!!!!!! Very personable and clean cut..supper funny as well...... too bad there's not a 12 on the satisfaction scale..he deserves it👏
He is sincerely my go-to guy now,
Patricia Kane

carpets dry quickly

This technician seem to have the required knowledge for the job. He explained each step and what's involved to us. He used tools where the last tech did not use to clean properly.

The service was wonderful and the worker was so nice are thoughtful. He got out stains that no other cleaner was able to get out. I have already recommended you company to two friends.

Much better job than i could do myself. Ron was nice & really knew what he was doing. Very efficient & explained everything. He was on time. Very important!

So far we have been impressed with the products used. We were especially pleased with the employee who cleaned our carpets. He was informative, thorough, polite and careful with our home. The whole experience was enjoyable.

The technician did a great job and took his time. My carpet smells a little musty but I will give it a couple more days, maybe it isn't quite dry.

Honest service

Nick was very professional. He was detailed and thorough. It took a long time for the carpet to dry.

customer service and knowledge.

Nick was very professional and thorough.

The service is awesome! My carpets feel wonderful and Ron Hayes is absolutely the BEST!

My carpets are 25+ years old. They look new now.

It's a good cleaning job

The person who came out to clean our carpet, named Ron was very pleasant and professional.

The fact you use less water and less cleaning product. My newly cleaned carpet dried within 4-5 hours (probably sooner, I just didn't want to walk on it) and my carpet is not crunchy.
Thank you!!

The lack of chemicals and the knowledge of on technician, Ron Hays.

"Lack of.Communication" and "No One Called"..."Disappointed with the lack of customer consideration..
Management should have called the customer to alert them that technician was going to be later than the planned schedule.
No one called ... I had to call and find out that technician would be a total of 90 minutes later...with the expectation the job would have normally been taken to complete..and stranded with the cleaning ongoing.....I therefore I had to cancel my plans with family members.
If I had been contacted prior to the agreed time and the delay.....I would have rescheduled...If I had not called you and the tech arrived...that lack of communication ...I would have sent the technician away..and....I would have called your competitor...........however being a long time loyal customer and have referred many people to you over the years and believe in the cleaning process and customer service. I would consider you again.
I was compensated a mere 20 % discount and apology, it was appreciated...I felt that it should have been more, and a discount on the next cleaning..just saying

The technician did a fine job....

Our Zerorez guy (Joe) went above and beyond!!! Our carpets and tile look AMAZING!!! I wish we tried you guys earlier! Thank you for the great work!!! We will definitely use your service again!!

Joe did a great job!