Client Testimonials

Fast, efficient, reasonably priced, -!: awesome!

Very friendly employees and great customer service. Our technician Rodney was excellent!

Very good service and customer friendly. Extremely flexible working with our timing needs for service on the weekend.

The process does a good job cleaning the carpet and it dries in a very reasonable amount of time. Your technicians are very courteous and efficient workers.

Very helpful technicians.

Fair prices good value.

Lived up to advertising claim of clean and faster drying. Frankly though, the best thing your co had going was Rodney (I don't recall the last name off the top of my head). He was great. Polite. Wafm personality. Professional. Well-spoken. Pitched your other services without being pushy. Hope All your folks are the same.

good service

Zack was excellent!

Next day service was astounding! My technician was polite and professional. My carpets look amazing

The non-toxicity.

The tech was very nice and informative, and actually helped me make better decisions on what to do with my carpet once he looked at it. I did not feel like I was being taken for my money by him adding on unnecessary services.

My carpets were beyond old and I had low expectations from the get go. Nick was very clear on what I should expect, especially on the living room carpet that had been badly damaged by my very sick pet. The areas he did clear were softer, lighter and I may try to get you back to do the bed rooms after the new year.

Your company hires our Veterans, awesome! You guys always do a great job and are very pleasant! My carpet stays clean for a long time, I'm a very satisfied customer.

Nick was very knowledgeable and personable and did a great job cleaning our carpets 😁

The tech was friendly and knowledgeable without overselling the products.

Service was well above average . Arrived on time was informative and did a great job. Thank you we were very happy

Carpet is cleaner than with any other service. Great customer service.

My carpets look great. The technicians were professional and informative.

awesome

Great customer service, was very thorough and was willing to go over some spots that I had asked him too.

The technician (Nick) was polite, meticulous and worked quickly to clean my carpet. It looks great!

Well planned. Went to work immediately and left all areas used in order. Pleasant and quiet. Did not smell like he smoked. We do not like cigarette smokers

Communication and coordination of services.

The service technician, Zack, was awesome! He was very knowledgeable & friendly. Our carpet turned out great.

I like the special water used to clean the carpet and the shorter drying time.

The technician who came and cleaned my carpet was very friendly and thorough. He arrived, evaluated my needs, described how he would attack the trouble spots, then went straight to work. When he was finished, he reviewed what he had done specifically, and advised me how long to let it dry. The best part ... NO RESIDUE!!! The MOST important reason I called you to begin with!!! Thank you!!!

Friendly and professional. Quote and estimated time to complete job was on point.

Although Zerorez had not shown up for said appt.at 2 1/2 hrs late and when I called, it was yet another 1 1/2 hours beyond that, I was very, very pleased with the service, quality and character of the young man who showed up--Nick. He was beyond pleasant, up-beat and kept me informed of the process and wanted to make sure that I was pleased with the result. Job performance was professional and done with pride. Nick seemed genuinely to care that I was pleased, especially since he had been so late. The only fault I find is in the scheduling of appointments and dispatch as I had to make 2 appointments to find out what was going on. Nick never complained of the position he had been put in; he simply performed the cleaning, answering questions on the process, providing a service that redeemed the lack of attention exhibited by dispatch. This made all the difference in redeeming Zerorez credibility. Thank you, Nick. Sincerely, Kathy O'Hagan

You came back out for a second time without hesitation.Very professional, informative & friendly tech. Did everything he could to remove stains on second visit.