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Client Testimonials
PROFESSIONAL SERVICE!
Carpets looked great. Worked with us on a scheduling conflict for when they were to arrive we had a showing going on.
My carpets are ten years old, and had only been spot cleaned over the years. We did not know if they would come clean or not. Zerorez was able to make them look almost new again. The service was great! Thanks!
Justin did a wonderful job explaining the technology and cleaning our very light colored twelve year old carpet. He answered our questions before he started and explained what he would not be able to do with the collection of dark material in the carpet directly adjacent to the wood baseboard. He actually came early, but called first to confirm acceptance and was very thorough and professional in his workmanship.
We are a satisfied and pleased Zerorez customer!
very satisfied with cleaning
The quick initial response and the offer and professionalism to return within 30 days if necessary.
The carpet was so stained I was sure I was going to have to replace it but hearing your ad on G105 I decided to give you a try. After the service was done I walked into a room that looked like it was a new carpet.
You advertise on conservative talk radio. Your field operation is very neat, clean and organized. And I suspect you use DI water to clean, which is cool.
However, the additional fee for water and disposal is a bit chincy. It's like an airline charging me separately for fuel. It should just be part of your price.
To improve:Furniture stacked caused damage to my dressing table due to some metal on the back of a heavy headboard. Train workers to pad furniture when stacking.
I liked:Service prompt and friendly and effective.
Quick, clean, and they work!
professional workers and the carpets look great...
The carpets come out very clean and dry quickly without a chemical smell.
David, the technician,was very personable, professional, and worked all areas of our concerns to complete satisfaction. We were happy that he could fit in our unscheduled furniture request. We would not only recommend your company to our friends but would also recommend David!!! Mr and Mrs James Jolin
Your technician, Anthony, was very friendly and courteous!! He did a great job!!
Green!
The carpet is very clean
You communicated very well throughout the entire process. Your technician Anthony was very thorough in his explanations and wasted no time getting the job completed at a high level.
Service was timely and the process was completed in the time estimated
The guys were very helpful in cleaning the carpet. Knowing there was wool in the carpet although just a small amount made recommendations to protect and care for the carpet in the future.
Efficient and effective
I appreciate that you were right on time and did a great job cleaning the carpets. I was amazed at how nice the carpets came out despite being almost 18 years old.
Prompt, clear communications, quote the same as final cost, did a good job, friendly service
No harsh smells and dried quickly ,
TJ picked up two area rugs to be cleaned. He explained the process of cleaning, that the "cleaning person" would be very careful with them, approximately when I could expect return of the rugs, and the price. He was very friendly and polite. And "Yes" I will use you folks again.
I like the fact you use green products and no soap.
no residue, quick drying time, and great results
your employees, your response time, your great work!
You guys have always done a fine job for me.
Carpet is cleaned well, technician was very personable and explained each step.
Chad did an excellent job. He worked smart, hard and with diligence. We are particularly interested in how well the urine stain works out. Looks very clean right now. We'll let you know if it reappears.