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Client Testimonials
lESS MESSY THAN OTHER SERVICES USED PREVIOUSLY.l
prompt, courteous, effective
THe process used for cleanning the carpets very different and we were very pleased, thank you
nice fellas who did a good and quick job with good results.
My carpet looks very clean. All spots were removed. Hopefully the guard that was applied will work as from past experience when carpet was cleaned in another home and the scotchguard was removed carpet never was the same and became dirty very quickly.
the carpet looks great, if it weren't 15 years old, it would look brand new.
Chad was very good,a credit to your company.
The lack of residue and the fact that you responded so quickly to my one concern.
The house smelled clean and the guys that cleaned the carpet were very knowledgeable. Will definitely be calling again to have more rooms done!
Everything....your guys were pros and well equipped and honest. They got in, did their job, and left and all while being efficient but totally polite and respectful.
Yea, there was more and they were very good at extending the sale beyond what was ordered, but they saw the need and presented the option to us and we accepted. They told us when something might not work and that was very much appreciated.
no scent and dried really fast
My carpets seem very clean amd your representative was on time and very professional.
I like everything "about your products and services". Technician was on time and he did an awesome job. I am extremely pleased with the results.
The service rep was friendly and worked hard on our caprets.
always professional, arrive on time (very important) always do a great job!!
Neat, clean, quick drying
Our technician, Chris Goodwin, was terrific. Explained what he was going to do before he did it. Chris worked hard, got the job done and was on his way! We go exactly what we asked for, at the price we were quoted. Carpets look great. Zerorez was able to remove some spots that ddi not come up the last time we used a traditional steam cleaning service. We will absolutely use them again and highly recommend this service!!
the way the men new what they where doing and being on time happy about their work and happy to answer any questions Thanks for a job better than better. Phyllis Last name removed
you bring your own water and it cleans so much better
Service was EXCELLENT and products the same. No nasty smell when service was complete.
The service was very good and cleaned carpets very well. I like that it is environmentally safe and does not wet carpet so much.
Great customer service, ease of scheduling appointments, and amazing cleaning ability!
The guys were very cordial and informative. The rug looks great and didn't seem wet at all.
Zerorez products and services are fantastic. Iam extremely delighted with the after cleaning appearances of my carpet and the freshness,cleanliness,and no wet and sour carpet and smell,thanks to zerorez. You are a cleaning proffession.
I would like to start with what I do not like..Pricing.
Not the Deals, but for the Special Treatments.
The more I thought about it, the more I felt it was a bit of a rip-off to charge $50 a room for Pet Treatment and $30 a room for Carpet Protectant, especially when the bedrooms are so small. One bedroom, with the bed and furniture, there was hardly any carpet space to clean and treat.
There were pet stains in 2 bedrooms. One bedroom was treated no charge for the pet treatment because there was only one area in the room I believe they treated. Even if that room was totally treated at no charge, $50 and $30 per bedroom is far too much to charge.
These are small bedrooms, those treatments were too expensive! I agreed to have them done anyway, because I believed that normal cleaning may not have cleaned the pet urine stains as well as it did. I also believed carpets need "protectant" afterwards. Although, I could be wrong with that!
I mentioned Zeroez to friends and they felt initial cleaning was your "$99 for 3 rooms deal" was great. But when they heard that but I ended up paying $300 because of the 'treatments' , they said it was ridiculous. I do have to say that my husband was furious with me when he heard what I paid.
Other than prices for special treatments being far too high, Zerorez did an excellent with the 3 bedroom carpets. I was very pleased with the results (so far). I will give it a few weeks to be certain. I may have to call for them to respray one room. The crew was very pleasant and knowledgeable. I felt very comfortable with them in my home. They did so much better than other carpet cleaners we have had in the past.
Would I recommend Zeroez to others? Yes. But with the warning of your treatment prices.
Will I have Zerorez clean my carpets in the future? You bet! But will not have treatments unless your treatment prices are better.
Cleans very well, very fast, AND uses their own water.
Excellent service, the technician arrived on time, and took the time to explain the process and different options.
Great customer service and great results.
HAVE USED ZEROREZ SERVICES FOR THE SECOND TIME. VERY HAPPY WITH THE RESULTS.
Products were allergens free and did not leave behind any smells/oders/residue. Services were completed quick and efficient. Service provider offered helpful hints to further treat carpet, explained solutions that were used, and entertained questions that were asked of him.