Client Testimonials

timely appointment, friendly technician, good price, excellent product

Service was good. The cleaning person was so quick - only took him about 45 minutes.

Good smells, quick service, friendly technician, and beautiful carpets; these are the things I love about Zerorez.

No chemicals and works great. Done very quickly.

The service was well done and the carpet looked great. The guy was very detailed in his cleaning approach. We are very happy with the service. There was no odor and when dry, looked great

Clean carpet, nice smell. John was very friendly and helpful, listened to my concerns.

Jami was very Professional , exceptionally personal with loving kindness. I love how the solutions used smells like fresh orange or lemon. Thank you Jami and to all those employees who love their job as Jami does and shows it! Blessings, First name removed R.

Timely, reasonable, professional.

The friendly technicians and office staff. The willingness to come back when we weren't totally satisfied. The cleanliness of the carpet, showing no residue a week later.

Easy to schedule, very quick to complete. Great service.

No residue, Aaron was very friendly, he called to let us know his arrival time and did a fantastic job. The stains are gone, carpet feels great and I will gladly recommend Zerorez!

No strong smell, dries fast, employee listened and did excellent work

Promptness, Tech professionalism, appointment confirmation by Zerorez and the Tech, willingness to explain what is being done. Care taken with hoses around cabinets, walls and furniture. Results were also evident which meant a lot.

carpets were dry very quickly and no crunchy residue.

I was surprised that our carpet came out as clean as it did. This is a rental property and was badly soiled. The gentlemen that cleaned the carpet was very friendly and knowledgeable. Did a good job. However, not sure that I received the room protector.

I loved the way my carpet looked and how fresh they smell, all my stains are gone and I'm so happy

No chemicals and it dried quickly.

The amazing result- the service technician got out stains that I thought might be impossible. Carpets are soft and look great. Had one 3x3' area with a dog urine odor, the odor isn't completely gone, but is 80% improved. I did think the $40 extra charge for that one small spot was a bit expensive...however I will ( and have already recommended you) . Thanks!

Positive: Wore Booties on shoes. Placed Corner wall protectors for cleaning hose. Friendly. The two stains we pointed out came out with the cleaning. Tech Worked hard. Carpet smells fresh and smooth, does not feel sticky. Carpet was much cleaner than when it was cleaned by SERVPRO. Our socks turned brown after SERVPRO cleaned our carpets..

Negative: Van parked in my clean concrete driveway leaked oil. Walk in closet had a small wooden chair and scales that I forgot to move and the tech did not move to clean under those areas. Two stains I forgot to point out did not come up with normal cleaning but again we forgot to point those out.

Justin was friendly, knowledgeable and did a great job. As promised, he called to let me know he was on his way, arrived right on time and brought some much needed life back to our carpets. They look amazing, most were dry within 6 hours and the carpets feel and look clean!

That the carpet is not so wet and dries faster.

The service guy was on time, courteous..did a great job!

The service tech was great he deserves a promotion

Does a wonderful cleaning job dries fast friendly staff

I loved the fact the company is green! There was no chemical smell left in the house! The carpets were plush and didn't tell stiff after they dried!

Justin and Daniel came out yesterday, and they were very personable and respectful of my home. They did a great job, and I will use Zerorez again.

use o no soap--fluffiness of carpet when dry--here on time and great personal.

The technician was on time and explained the cleaning process thoroughly.

I like that precious residue can be lessened with each cleaning. Technician was knowledgable and professional.

Make the carpets look new even with pets.