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based on 87772 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone I worked with was nice and friendly they protected my help they did a fantastic job on my couches even where there were some stains they did their best to remove them and then they protect them with the protection I would go with him again
Very professional and thorough. Highly recommend.
Very efficient reasonable and professional
Do you have an online portal we can use ot pay a pending cleaning bill by creddit card?
Thx
ECKLEY & ASSOCIATES
I was impressed with the worker that came to clean my carpet. He was friendly, seemed to be doing a good job. A day after he left, I found where he had nicked a wall corner in one of the bedrooms. When talking to neighbors, they left a previous company because of the same complaint. I had used that company for years and decided to give you a try and ironically, their reason for switching companies was one I have to consider now.
Good job of getting cat vomit stains out!
Great pricing, friendly tech, excellent results
Nice and clean carpet without the residue. Great customer service!
Carpets came out very nice. Chris was very nice and helpful. Will have Zerotez again.
Floor looks the same didn’t get corners or under counters
Sean C was our technician for cleaning 3 rooms of carpet plus area rugs. He was as much concerned about parking the truck on our paver driveway as he was cleaning the carpets.
Next I was surprised at his attention to detailing the carpet’s high traffic areas. He did fabulous magic to make some old carpets look new again. There’s nothing like a clean smell throughout the house! Thank you ever so much, Sean.
Great service at a reasonable price.
I appreciated the knowledgeable technician and learning more about the carpet cleaning process. Our carpet turned out great!! I’ll definitely have Zerorez back again when my carpet needs refreshing.
Simply the great result!
very professional, cleaning solution no smell or hard on carpet, carpet looks brand new after cleaning and tech very friendly and he did a excellent job thank you zerorez
Very professional, wore a mask and set up hose guiders so walls would not get marked up. I was debating on getting area rug done, he did half an showed me the difference WOW! So happy I had it done.
Excellent service visit from Chris. He was very knowledgeable and also suggested ways to prolong the life of our carpet.
The online portal doesn’t allow you to add rugs and there is no where that it states rugs are $1 per sq ft, so added charges were included and that would be a real simple fix. Also, the sectional was done spotty- the fronts of the cushions where the legs rub were not cleaned.
Dries quickly.
The carpets feel crusty and don’t look any cleaner from before they were done. It was hard to tell if they looked cleaner when they were done because they were wet but now that they’re dry I see that there are lots of stains still and they don’t feel clean. I was charged extra because two rooms were rugs instead of carpet, so I went with it but my rugs look the same and feel worse because they feel crusty.
Zerorez did an excellent job on our area rug.
Staff was pleasant and professional. Would definitely recommend. Thanks
Timely service. Westin. your tech was great! He answered all questions. Did a spectacular job. He was professional, caring and payed attention to detail. Thanks so much.
It was very well done. The tech (Eric) was very professional. He had me check the couch and love seat to make sure I was satisfied.
great job on the tile.
Chris was an outstanding tech.
Everything went well. Carpet looks amazing, nice clean smell. Professional service and advice appreciated.1st time customer and I will be calling you again for my carpet next time.
The guy came through my gate instead of the front door leaving my gate wide open so I couldn’t let my dog out. He also did not clean a closet (I specifically left the closet doors open) as well as my front entry way which is part of the living room. Someone had to come out the next day to finish the job.
Our sectional and tile are amazing. Your staff is wonderful. We are very impressed and will definitely use you again. Luis was thorough, tidy and punctual.
The professionalism of the team and the extra care to their clients.
Great job with good advise.