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based on 87243 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My home smelled for over a week after the cleaning. This didn’t happen the first time we had our carpets cleaned by your company.
Tech was efficient, had a pleasant demeanor and got the job done!
Outstanding results and employees
Such a great and easy experience
Thanks for your work on my 8'x10' area carpet. It's so much better than before.
May I recommend that you inform other clients of the long wait to get their carpets back if they are dropped off at your place. No one told me in advance that it would take 2-3 weeks to get my carpet back when I dropped it off. I was kinda surprised. But the work was worth the wait.
Thanks again, Brian
You do an awesome job!! Your prices are great but more importantly I trust your company and the manner in which you conduct business.
Kevin very professional, efficient, friendly, and explained all that he would do to make our carpet and tile to look very good. Highly recommend this service.
I just bought a house and your company set an appt for next day. The carpets were cleaned with perfection. I can now feel comfortable with your help and call it my home. Thank you to the serviceman who did a fine job.
My carpets always look fantastic after Sean cleans them. Great work Sean, way to go!! I am now a regular customer and am sharing your company's name with my real estate clients. Thank you, Zerorez Phx!
My technician was Colter he was very nice and informative. The only thing I would request in the future if the grout is not cleaned thoroughly cleaned to not go ahead and seal without pointing out the remanents of dirt not removed. By the time I saw the floor as the room in between was wet carpet it was too late as he had already sealed the grout. I would have skipped the sealing in that case.
Technician was very thorough in explaining my choices and in cleaning the carpets paying special attention to spots. When finished he gave me directions on how to get the carpet dry and what I needed to do until they were dry.
Service was excellent, on time! Very happy with results!
Carpets are clean, very professionally done.
Service man was great. Very clean. No mess. Good job. A little expensive.
Tech that came to my home made the experience great. He explained everything before he got started of what he was going to do and what expectations should be for services we chose. Very happy with results and will be using zerorez from now on to clean my carpets.
I don't think anything. The service person was courteous and did a very nice job.
i received a text message that the technician would be at my house in 20 minutes. So i left work to go meet him. An hour later he still wasnt there. i called to find out what was going on and i was informed he had problems with his van and would be there shortly. i understand things happen but couldnt i have been notified there was an issue without me having to call.
From start to finish it was very professional. The tech went right to work. Explained what to expect,..time to clean, dry time, etc. The carpet looks new!! Thanks for a job well done. We appreciate the fact that he was right on time AND ask about our pets being secured because the door would be open.
Great team, the guys that came out were thorough and professional. And the carpets looked great when they were done
Easy
Scheduling was easy, follow-up was great and service was outstanding. This is the second time we've used Zerorez and we'll be calling again the next time our carpets need to be cleaned.
Very efficient, we were happy how our carpet and tile turned out. Would recommend them to other people. This was our first time using Zerorez.
GREAT JOB EVERY TIME!!
Wasn't able to remove all the spots although previous technician could.
Arron did a wonderful job on my carpeting! He was very knowledgeable about how to get out the stains!
Thank you!!
Ease of scheduling and entire process.
Effective. Floors look great!
My technician was very personable and did a great job focusing on the problem areas. Our carpets feel fresh and clean.
The willingness to come back and redo some carpet areas where there were remaining stains
I like that the carpet is still soft after cleaning and that there are no harsh chemicals that could potentially harm our small pets.