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based on 86626 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professionalism of the technicians, the quality of service, and the results!
The technician was right on time and went right to work. Very professional and did an excellent job. This was a floor tile cleaning. The only drawback is it is very hard to know what your final price will be until the job is started. The price was more than quoted and I think the tech should have mentioned this before he started, I was informed once the job had been completed, this is why a 9!
The carpet is clean when you are finished.
I think the product was fine but our technician Was super helpful! He answered all our questions. Helped us understand how to talk with the property management company. He is the reason I give y’all a 10/10
The technician, Scott, was approachable and able to answer all of my questions. Also, he did a great job of cleaning my carpets.
Please give him a raise! I thought he was the franchise owner because he was very professional and responsible.
The transition from our carpet to the tile is still dirty. Higher traffic areas did not get clean! Must be the process that you are using.
Tim Last name removed
Phone number removed
Jake was awesome and really cared about getting the pet odor out of my carpets.
Cesar J was excellent, he was friendly and efficient and we will definitely use them again
Service was outstanding
Michael was very friendly and conscientious. Our carpet looks terrific. Thank you!
great technician, fair pricing
No chemical residue
Easy to schedule, efficient. Friendly associate.
The service person is wonderful
Our technician was very knowledgeable and did an excellent job on our carpet.
Caesar did a wonderful job and was so kind and thorough. Thank you.
Great service, on time, professional!
Professional Technicians. Affordable and no up selling unless absolutely needed. Easy online scheduling and the price remains the same no bait an switch.
Zerorez does a great job and always on time. Staff is ver courtesy and knowledgeable. I have been using them for two years and the best decision I could have made. Thanks for the great service.
Your Zerorez representative was knowledgeable, pleasant, and did a very good job on our difficult carpeting.
Kyle was great! My carpets look, feel and smell so good!
The technician could have been a bit more friendly.
Of the 4 rooms cleaned one was not cleaned well the other 3 were good.
Was happy a few stains we had cleaned up nice at front of the house.
He was on time, knowledgeable, and efficient! Thank you!
Have used Zerorez several times over the years. Excellent results. Tech comes at the time of appointment, completes job efficiently, wears booties, very polite.
Good product, great customer service!
Great job to detail! Very happy with the results I spilled an entire glass of ice coffee on my cream carpet and they got it all out. On time and did everything in an hours time. Highly recommend
Technician was friendly, informative, clean, prompt, thorough, and went the extra mile to be sure our home was ready to move into. He even used a black light to check if the previous owners had any issues with pet accidents that needed to be pretreated.
Some places looked missed. Several crunchy spots like it wasn't rinsed well. overall, it was just okay.
It actually works!!!! Carpets look brand new again. I have had my carpets cleaned by other companies and they never could get out all the stains. But zero rez came they got out every single stain. Every one!
We like that there are no soaps used. We like that the technicians are friendly, efficient and helpful.