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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets get very clean.
The technician is always friendly. We had Jacob this time and he was a very polite young man; he did a great job.
Carpets look great and they dry quickly.
I am very dissatisfied with the carpet cleaning. I paid extra for deodorant to combat pet smells. I was informed by the technician that the areas of dog urine were minimal and did not require “surgery”. After the carpet cleaning and treatment, the area actually smells more of urine now than it did prior to the carpet cleaning. It is very upsetting considering how much money I paid.
I like the way the carpets felt after cleaning.
Super fast and efficient. And the results were amazing!
Thank you Zerorez
The associate who showed up to clean our carpets was professional, courteous and very kind. He listened to what I wanted, did not try to unnecessarily upsell anything and took great care in being respectful while I was working. I will absolutely use zerorez again!
Great technique to get deep down into carpet getting animal hair out. Techs are fast and efficient. My carpet feels and smells clean. Grout cleaning has amazing results as well and looks like new tile.
Your technician did a good job.
It cleans my carpet cleaner than other services.
They were friendly, on time, efficient, and the results were perfect. The carpets were like new.
Ryan
Great customer service and better than normal cleanings!
Your service is always the best. You arrive on time, complete the work in a professional and efficient manner. Leave the carpets clean and fresh. Would highly recommend this service.
All of your technicians are very good and most respectful. They do excellent work.
We were so incredibly impressed! We had had our carpets cleaned about 2 years ago and noticed no difference (from another company). Our carpet is almost 17 years old, original to our house. With the first PASS when you guys came out to clean the carpet was a SIGNIFICANTLY different color. We were beyond impressed! We are thrilled with the results, we also had our shower cleaned as well, and were equally thrilled with those results. Trey had phenomenal customer service. All the way around, THANK YOU!
Reasonable, on time, great results and a great technician (Jeff).
Yoshi was a perfectionist & really good at what he does! My carpets look great!
I recently had a shower enclosure cleaned. The tile goes all the way to the ceiling. I'm pretty sure the tech that performed the service did not clean all the way to ceiling as he did not get a ladder out which he would have needed to reach the top. I can see evidence of where he did not clean.
Thank You
First name removed Connolly
Out carpets stay cleaner,l Ionger,period. That and no chemicals have us sold. Plus the carpet drys faster too.
Our technician, Dakota, was very polite and thorough, and he made sure our carpets were cleaned correctly.
Professional and friendly technicians with helpful suggestions and a very clean carpet when done
Tech was extremely nice and carpets looked way better.
The carpet staff was very experienced, careful and competent. Very nice and professional too.
Very nice man
Everything, from the professional, courteous and timely manner I received from this company.
The carpet always looks great when they are finished and the techs are very efficient and polite. I don't have to worry about chemicals hurting my pets. I like Zerorez very much.
The technician was very professional and did a good job. My only negative comment is that he did I not do our master closet. I thought that should have been done.
The cleaning provider was very prompt, pleasant, did a good job and what more could I ask?
I am a long time return customer and think highly of your service and your company.

Great service with a technician who took time to explain whatever he was doing and what are the cleaning options available .