Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 8, 2016 — Rated 10 out of 10 by V.U. Zerorez Phoenix
What do you like about our products and services?

Very efficient and the process for extricating dog urine from carpet and pads was top notch.

Report a concern   September 8, 2016 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Friendly professional

Report a concern   September 8, 2016 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

Robert was friendly and efficient. He explained it all to me before he started work. My carpets look great. I only have one detail to mention. Right after the cleaning it must stretch the carpets a bit so I was in panic mode when I started seeing some bubbles pop up in the carpet. After it dried it laid flat again. I would've liked to have known that was a possibility so I would've have freaked out :)

Report a concern   September 8, 2016 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Hello I will definitely use zerorez and use tech Andrew very pleasant and professional.

Report a concern   September 8, 2016 — Rated 2 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am not happy with the way you figure out the cost of the service, there is no flexibility and i believe that there should be, nor was anyone willing to work with me on this. It is for this reason that i will NEVER use Zerorez again. I believe that things are not black and white; however that is the way i was billed.

Report a concern   September 8, 2016 — Rated 10 out of 10 by H.F.K.I. Zerorez Phoenix
What do you like about our products and services?

The quick and efficient service.

Report a concern   September 8, 2016 — Rated 7 out of 10 by B.M. Zerorez Phoenix
What could we do to improve?

I was not happy with the change in price from a couch to a sectional cost. The price jump was very steep. The technician informed us about the difference, and I understand I misspoke about my furniture. However, it was a substantial difference in price couch vs sectional and that is what drove me away from purchasing a furniture cleaning.

Report a concern   September 8, 2016 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Quick and easy. Comes out very clean and like new.

Report a concern   September 8, 2016 — Rated 10 out of 10 by Dona Pepper Zerorez Phoenix
What do you like about our products and services?

The young gentleman who did our rugs was very personable and knowledgeable about your products and did an excellent job on our rugs.

Report a concern   September 8, 2016 — Rated 10 out of 10 by Laura Mijalski Zerorez Phoenix
What do you like about our products and services?

Awesome product my rugs look brand new they are 25 years old tech was great. Used zerorez product ony grout worked with out scrubbing just wipe amf it was back to new. Thanks will use you again

Report a concern   September 8, 2016 — Rated 8 out of 10 by A.R. Zerorez Phoenix
What could we do to improve?

I thought the tech was nice and did a great job. I found it odd that he asked me to provide 5 bottles of water and an iPhone charger while he was cleaning. While I didn't mind helping out I think these should be items techs should bring with them.

Report a concern   September 8, 2016 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Very responsive, flexible on areas to be cleaned, assisted in moving furniture

Report a concern   September 8, 2016 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Thorough cleaning, nice technicians, returned to treat area that did not dry properly.

Report a concern   September 7, 2016 — Rated 10 out of 10 by Lauren Stover Zerorez Phoenix
What do you like about our products and services?

Very professional and our floors look amazing. I forgot what color they really are. Definitely will use them again. Highly recommended.

Report a concern   September 7, 2016 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Got the job done for a good price!

Report a concern   September 7, 2016 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use detergents. I like that your help is easily recognizable, clean-cut, helpful, and not riff-raff! The technician I had, Jeff, was fabulous and conscientious. You are only as good as the help you employ. The girl on the phone who made the appointment was also professional and a good communicator.

Report a concern   September 7, 2016 — Rated 10 out of 10 by Mark Nahmias Zerorez Phoenix
What do you like about our products and services?

Fast thorough carpet & tile cleaning.

Report a concern   September 7, 2016 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

no crunchy chemicals

Report a concern   September 7, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Our carpet is 10 years old. I chose ZeroRez do to not using any chemaicals to clean the carpet. To my amazement the carpet came out very clean. 10 years old and never been cleaned professionally and it looks great!

Report a concern   September 7, 2016 — Rated 10 out of 10 by Connie Gallagher Zerorez Phoenix
What do you like about our products and services?

On time- works very hard - does everything properly- cleans up. Love the service. Have recommended to friends.

Report a concern   September 7, 2016 — Rated 9 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

They arrive one-time and they did am exceptional job on my floors.

Report a concern   September 7, 2016 — Rated 7 out of 10 by B.S. Zerorez Phoenix
What could we do to improve?

The process left a white residue on my wood laminate that took two washings to eliminate.

Report a concern   September 6, 2016 — Rated 10 out of 10 by Susie Sanchez Zerorez Phoenix
What do you like about our products and services?

The price is fairly reasonable, they show up on time, they do a good job, they are very friendly & offer info on other services or products. But, they don't pressure you into feeling like you have to add additional services. Also Johnjay and Rich are constantly saying such fabulous things about your services too.

Report a concern   September 6, 2016 — Rated 10 out of 10 by Christy Phernetton Zerorez Phoenix
What do you like about our products and services?

Person was friendly, did a great job!

Report a concern   September 6, 2016 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

It worked!

Report a concern   September 6, 2016 — Rated 10 out of 10 by B.D.T. Zerorez Phoenix
What do you like about our products and services?

Everything, they are always on time- professional -reasonable priced. Will use them again & will refer them to my friends.

Report a concern   September 6, 2016 — Rated 10 out of 10 by Laurie Hopkins Zerorez Phoenix
What do you like about our products and services?

fast, friendly and convenient

Report a concern   September 6, 2016 — Rated 6 out of 10 by S.A.M.C.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I recommended you to a friend and they felt your prices were extremely high and went with another company, so now I am nervous about recommending you

Report a concern   September 6, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

It's just as advertised. No residue. We used Stanley Steamer just to try another company and HATED it. Zerorez is our carpet/floor/upholstery cleaning company forever.

Report a concern   September 6, 2016 — Rated 9 out of 10 by S.A.M. Zerorez Phoenix
What do you like about our products and services?

Very clean and no residue when finished.
Friendly and helpful technicians


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