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based on 87345 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was extremely wet
The difference in the floors and carpets when the tech was finished was amazing and he was very professional and took the time to explain what he was going to do and made sure to have me check the progress as he was going.
You were quick and did a good job
The service technician, Dylan / Dillon was courteous, knowledgeable and efficient. Am well pleased with the end results...
You don't use soaps.
Customer service .
When I spoke with customer service I felt it was time in the further to call a different company
When I had you clean the carpets last year I loved the clean smell when the guy was finished.
Did you change your formula? This time it just smelled like wet carpet until it dried
No chemical smell. The technician was smart kind and professional
The two people who cleaned my carpets were friendly and honest. I appreciated that phone quote was accurate
How clean and soft zerorez makes my carpet
They seem to work well, tech..nice guy.
My black tile was tan again and the carpet on the stairs look brand new.
Thorough job. No crunchy carpet residue.
I really liked the tech that came to the house. He was friendly and knowledgeable. I feel like the cleaning could have been better. My hall bathroom tile still have stains in it by the toilet. I can clean those with Simple Green and it comes clean, but with the cleaning just done, they are still there, so I will have to clean myself. The shower in the hall bathroom, still have mildew stains in the corners. I expected those to be gone. Again, I can clean them out, but that is what I paid Zerorez for. I do not like giving bad reviews, but I did pay almost $400.00 for cleaning that I am going to have to do. Please feel free to contact me for additional information. Name removed Phone number removed
no chemicals or residue and cost effective
Great staff and a job well done
You need to have a special rate for small area rugs. I got charged for 3 rooms and only had a 8x10 carpet cleaned!
Cleaning that does not leave the carpet crunchy
The work was done quickly, on time and the carpet looked great.
Products were not harsh or didn't smell like strong chemicals. It left a very pleasant smell. The service was excellent!
The only thing I had a problem with this time is that it was left too wet.
The person that did our rug the other time had it dryer and it didn't take 8 hrs to dry..
I could hardly read your small print on this question. Page., so almost didn't answer it.
No chemicals
My carpets look so clean!
Floors and carpets cleaned excellently. Products eco-friendly.
Joseph was professional and efficient, did a great job.
a
You show up on time, do a super good job
of cleaning my carpeting and are extremely
professional!!!!! On top of that, my carpeting
was dry in six hours and looks fantastic😊
no soap
great effort was made to get it as clean as possible
on time
no residue
No odor, dry quickly, good results
Very professional, on time, and very clean.
The professionalism and attitude of your service associate First name removed was exemplary. The process was fast, efficient and produced a wonderful result.