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based on 87345 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service technicians. Paul was awesome!
There was a few spots of blue glitter glue left on my carpets.
Sandon was so wonderful! He was professional and curteous and was a very hard worker. My floors looked brand new when he was done and I was so surprised. He also up-sold me to get the grout done in an area and I am so glad he did! I would love to have him back out to clean again, when I need it. He is a stellar employee for you, as I am a very satisfied customer. I plan to refer your services and Sandon to my friends.
Thank you!
Techs are always friendly and take care not to make a mess.
One area we chose to have the additional treatment done now smells horrible.
She was very professional and really paid attention to details. She took her time and did a great job.
Technician was very friendly but stains came up once carpet dried. Doesn't look better than before. Almost looks worse.
Had to have a re-visit because first clean r missed big spots
Please call me. Eric Last name removed Phone number removed
My carpet does not look or feel clean like it did the last time I used your company, disappointed.....
Dustin was friendly and professional. He did a great job with my carpets.
Several spots appeared after the carpet was cleaned (spots that were not there before the carpet was cleaned). We don't understand how that happens.
My carpets look amazing and it didn't smell like chemicals. The person who came out and cleaned my carpets was super nice and did a great job.
Your technician was very quick, friendly and professional. Our carpets looks great and stayed soft after cleaning.
The service was exceptional and your employee Trey was very knowledgeable & thorough.
Our service guys was very friendly and informative. He did an awesome job on the carpets and I haven't smelt that awful cat smell since! I am so pleased with how the carpet look!
I don't remember the name of the technician who came to my house, but he was amazing. I felt like he really went out of his way to make sure all the stains in our carpet were totally gone. I watched him clean the carpet, and he went over various spots multiple times. He was very careful not to mess up our baseboards, walls, furniture, etc. I really appreciate that.
I also like the "machine" Zerorez uses to clean the carpet. I noticed that he design allows you to get as close to baseboards as possible -- unlike the equipment of the company I previously used.
I am absolutely in love with the fact that the technician and your company use non-chemicals to clean the carpets! This made moving into my new home extra safe because I have so many chemical related to allergies.
The service was excellent,would highly recommend !
The special water that is used in the cleaning of carpet helps the floors cleaner and less likely to get dirty sooner.
I was very pleased with results. The tech, Robert took the time to recommend the best option for me because I had some pet urine issues due to a sick dog. After he was done, the carpets looked great and smelled amazing. Highly recommend Zerorez.
Satisfied that the carpets turned out clean. However, it's been 2 days since and the carpets are still a bit damp despite having fans running all day and night.
Clwans really well. Great customer service.
Everything
The cleaning process from evaluation to completion was very thorough. The technician took the time to properly clean the carpets. I was very pleased with the quality of his work. The carpets looked very clean and smelled good when he completed the job.
Tech was awesome! Carpets and furniture are like brand new!
The technician was friendly and knowledgable.
we like ease of scheduling, and the carpets drying quickly. no chemicals
The first time we had you out they did a great job, our tile was so clean, the grout was amazing and everything was perfect. This time the grout doesn't look any different, there is a slight residue left on the tile (funny since it came from Zero Rez) and the carpet is crunchy. I wouldn't recommend using the company after our last experience
Reuben, who did the cleaning. A real gentleman! I used zeroed in MN and was pleased then.