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based on 87343 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Maybe st of it appears to be clean but the landing at the top of the stairs is not. I tried to clean it up with my spot bot which looks a little better but it's not right. At least the landing should be redone. Makes me wonder if I will find other spots!
Simple! They work!
I liked the service and the tech was knowledgeable and friendly and explained everything. However, I paid over 500 for service of 3 rooms and the pet pee smell that I had paid extra four was back just as strong within 24 hours. I am not sure how to improve this and I just wish if I had paid so much it would have been more effective.
Jeff your technician couldn't be more conscientious. Also, zero Rez is the only carpet cleaning service I will ever use due to the pet safety aspect. I am always so happy with the results. Very clean & fresh smelling results. Thank you!
results . Thank you!
Very good service.
Josh was wonderful.
I like the environmental aspects of your cleaning process. The service technician who came to my residence did an excellent job and I was very pleased with the results.
that you use no chemicals and the finished product is fluffier and soft!!
The technician was friendly and took his time to make sure the job was done to my satisfaction.
I like the fact that the technician took care of the walls a provided socks for the house and did a good job.
The employee (John) did an excellent job!
Chemical-free. Moderately priced. And good technicians
Environmentally clean, great service, fairly priced
How professional and courteous everyone was
Efficient,timely, very professional and good results. Was skeptical of a cleaning process without soap and chemicals, and was pleasantly surprised. The overall appearance is the nicest appearance and much softer feel than any prior cleaning. The carpet is original and 20 years old, so it's nice to get another couple years of life out if it.
My carpet looks amazing and dried super fast!!
your process cleans better and the carpet stays clean longer than with the types of cleaning that I have used.
My appointment was for 4-6pm. I received a call at 3:00 to tell me he was 5 minutes away. I explained that I was at the hospital with my father who was having chemo and that I would not be home until 4 which is why I set the appointment for 4:00. She told me that she would contact the driver and tell him not to come until 4:00. Next thing I know, my daughter is calling me frantic that the cleaner was there. Im sure some people love when you guys are early but I specifically made the appointment for when I would be home. I ended up having to leave my dads chemo to go let the carpet cleaner in. I was not completely ready for him. Also, I only pointed one stain I was concerned about where the dogs were licking and that stain is still there???
There were a few dark areas on the couch that did not come clean.
On time, friendly and the results were ready!
Best carpet cleaning ever and reasonable pricing.
I don't know. I had heard such great things. Maybe my expectations were too high.
My carpet is only one year old. My carpet is a premium carpet. There are only three people living in my house, and I don't have any pets. I vacuum 2x a week. I expected the carpets to come out way cleaner than what they did.
I felt to keep my expensive carpet looking real nice, I would pay for a more expensive service, but I definately didn't see a better result.
Friendly staff great results
Dallin Bowman did the best job we have had done by your company.Used your company 3 times now. He did a very good job.
Helpful, easy to work with, did an excellent job. I can't believe how good these old carpets look
The young man did a wonderful job. I will definitely use Zerorez again in the future.
Excellent service, and very nice personal that perform the in house service.
My carpets look amazing and no crunch at the end. Great customer service
Did a great job and was very knowledgeable about any questions I had.
The gentleman was very professional and did an amazing job. My carpet was pretty bad and now looks amazing.