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based on 87343 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used you many times but this time the carpets did not come as clean as in the past. Noticed spots coming out as it dried. Maybe it wasn't pretreated well?? Friendly technician. Time as promised.
The way my carpets feel after the cleaning. No sticky residue.
No smell. Really lifted dirt.
I liked the use of Empowered Water with no residue. The technician, Victor, was courteous, friendly, and informative. Having my tile cleaned today. Hope it goes as well.
We like that it's chemical free and green.
the technician was very courteous and friendly but i was not pleased with the outcome of the cleaning of my rugs.
Excellent customer service from technician.
I really like the idea of little or no chemicals and there's no "perfumy" smelling carpet afterwards. Oh, and the carpet is all fluffed up when you get done with it.
Our tile came out looking like new. Thank you.
Everything. Customer service is good, carpet cleaner is nice and the product is also great. Carpets feel soft and the room just smells cleaner. Thank you
no chemicals....quick drying.....looking and feeling CLEAN
The office staff and our most recent provider, Troy, were especially helpful. Troy did an amazing job on our ceramic tile floor.
The office staff and the service workers are very attentive to our needs.
Easy to schedule, quick and courteous. Nice and clean.
My technician was prompt, courteous, friendly and thorough. I highly recommend Zero rezoning and will be a loyal customer.
The technician was prompt, thorough and professional. Your product always dries so quickly which I appreciate.
Carpet and tile has never looked cleaner
Awful is all I can say with no professional showing from the first time I spoke with dispatch. Tech was a very nice person but should not follow another car in to a gated a gated community. I was waiting for him at the gate in my golf cart but he blew right past me and tailed another car in before gate could close. Dispatch did not tell him that I would meet him at the gate. It goes on and on but it does not matter.
First off, I didn't even think they were going to be able to get my tile and grout clean since my floor is such a light color. James did such an amazing job and my floors look brand new again. I'm still shocked at how good they look!!! I will absolutely use Zerorez in the future and tell everyone I know to use them too.
Prompt courteous service and always a job well done
Very good service
I like that there aren't harsh chemicals because I have two young kids and a dog.
No smell, dry faster no crunchy feel to carpets...Service is fast, carpets look great. Hayden the tech was nice efficient, informative...Great Jov!
I really love the water I uses it keeps my tile looking good, also get stains out of carpet pretty easy
Fast and minimal smell after cleaning
My carpets look amazing and so clean!
great results, carpet looks great, technician was knowledgeable and provided great service.
The technician was very professional, explained the process, made sure I was happy with his progress and my carpets look beautiful. I will definitely use Zerorez again!
You do a great job! Your staff are friendly and courteous, both not the phone and in the house.
I thought the $75 per gallon of solution was way too high
We still have stains that were not addressed or removed.