Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87319 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 4, 2018 — Rated 10 out of 10 by J.A.H. Zerorez Phoenix
What do you like about our products and services?

The technician is on time and quick. The carpets look like new and stay that way for a long time.

Report a concern   February 4, 2018 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

everything!!!

Report a concern   February 4, 2018 — Rated 8 out of 10 by D.Q. Zerorez Phoenix
What could we do to improve?

There was a bit of residue left from the cleaning materials used to clean the grout in the bathroom up close to the toilet

Report a concern   February 4, 2018 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

The technician did an awesome job and was very professional.

Report a concern   February 4, 2018 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Quick, friendly, effective service.

Report a concern   February 4, 2018 — Rated 8 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

Was expecting a more even cleaning of our Berber. I’ll took more than 24 hours to dry and had some streaking. Still, a good job overall and the Tech Dillion was great. So, I’ll try ZeroRez again and will recommend with slight reservation.

Report a concern   February 4, 2018 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Amazing, honest service. Carpet looked cleaner than it did with any other company, and was softer. There was no pitch to sell extra services if they weren't needed. The gentleman cleaned thw carpet first to see if stains would come out he seemed positive they would, unlike other companys who try and sell extra stain removers before they even try to clean carpet.

Report a concern   February 4, 2018 — Rated 10 out of 10 by T.N. Zerorez Phoenix
What do you like about our products and services?

I have 20 year old carpet and don't have high expectations, but we are now on Day 4 from cleaning and it still looks good, Some of the spots that come back quickly haven't returned yet. I'm happy.

Report a concern   February 3, 2018 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Tile looks great

Report a concern   February 3, 2018 — Rated 10 out of 10 by W.A. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service ! Very professional!

Report a concern   February 3, 2018 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Non-Chemical. Technician cordial and careful during the cleaning process.
This is the second time we have used Zerorez !
Phone personnel very polite !

Report a concern   February 3, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Fast! Best rug cleaning. Rugs feel soft after cleaning! Servicemen are prompt and explain any issues that may arise during cleaning.

Report a concern   February 3, 2018 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

GREAT JOB ! IMPRESSED THE WHOLE NEIGHBORHOOD!

Report a concern   February 3, 2018 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

On time, professional, work was swift and well done. Friendly and courteous, Carpets look great. Very satisfied. Thank you!

Report a concern   February 3, 2018 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

My wife and I were thinking about replacing the carpet in our motorhome after Josh got done with it it's all like brand new very good job time efficient I recommend this company highly

Report a concern   February 3, 2018 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

very pleased, tile and grout look like new. Trey is professional.

Report a concern   February 3, 2018 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Great service and the job was well done. The best cleaning job I have ever had on these carpets.

Report a concern   February 3, 2018 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Was very pleased with the cleaning and professionalism of Matt.

Report a concern   February 3, 2018 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Quickly dried and didn't leave a musty wet smell

Report a concern   February 3, 2018 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

kyle did an excellent job and was quick but thorough..did not try to hard sell me any additional services. very polite.

Report a concern   February 3, 2018 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Very informative and professional young man.
On time.

Report a concern   February 3, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

On time..carpets look great!

Report a concern   February 3, 2018 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

The knowledge the techician had. The carpets look and feel great

Report a concern   February 3, 2018 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

How soft my carpet feels even after a week, no perfume smell.

Report a concern   February 3, 2018 — Rated 5 out of 10 by T.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets looked great. Service was wonderful. However, for over $400 to treat for pet odor I was expecting the smell to be better but it was worse than before the treatment. I would recommend the company for general cleaning but would tell people to save their money and skip any additional services.

Report a concern   February 3, 2018 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Travis was absolutely wonderful. He took the time to address all of my questions and concerns. My tile looks like its brand new!
Thank you!

Report a concern   February 3, 2018 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Good customer service
No strong odors of any kind
Clean carpets

Report a concern   February 3, 2018 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Our rep, Hayden, was a perfect gentleman. He was pleasant and professional and did a great job cleaning the Bukhara rug and all of our carpets. As promised, the carpets did NOT have that crunchy feeling when they dried, and they look great.

Report a concern   February 3, 2018 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Because I am a real estate agent, you squeeze me in when I need a good cleaning. Thank You

Report a concern   February 3, 2018 — Rated 10 out of 10 by J.A.B.S. Zerorez Phoenix
What do you like about our products and services?

The two men who came to our home we’re very professional, patient and helpful. They listened to our questions and concerns and only when we were satisfied to proceed with the process of cleaning or tiles, did they begin their work. The result was very positive and we love our new clean floors !


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